Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elvira Prewett

San Diego

Summary

Dedicated professional with experience as a Housekeeper for self-employed clients and a Customer Service Advocate at a cellular company. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in maintaining cleanliness and organization while demonstrating empathy and problem-solving skills in high-pressure environments. Bilingual.

Overview

27
27
years of professional experience

Work History

Housekeeper

Self Employed
01.1998 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Customer Service Advocate

Cellular Company
03.2000 - 04.2001
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Managed high call volume during peak hours, prioritizing urgent cases while maintaining attention to detail.
  • Maintained a positive work environment, fostering team collaboration and continuous improvement.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

Licenciado En Derecho - LAW

Universidad Autonoma De Sinaloa
Culiacan, Sinaloa, Mexico.
06-1995

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Excellent oral and written communication
  • Customer-oriented
  • FLUENT IN [LANGUAGE]

Languages

Spanish
Full Professional
English
Professional Working

Timeline

Customer Service Advocate

Cellular Company
03.2000 - 04.2001

Housekeeper

Self Employed
01.1998 - Current

Licenciado En Derecho - LAW

Universidad Autonoma De Sinaloa
Elvira Prewett