Elvira Pacheco-Tapia
Lancaster
Summary
Experienced receptionist skilled in front desk management, guest welcoming, correspondence handling, and issue resolution. Goal-oriented and detail-oriented with strong computer skills and telephone etiquette. Committed to driving company growth, expanding skill set, and promoting teamwork in challenging situations.
Overview
7
7
years of professional experience
Work History
Receptionist
TESSIE CLEVELAND Community SERVICES
10.2022 - Current
- Greet visitors and provide them with assistance.
- Answer incoming calls, take a message, and transfer calls to appropriate department or personnel.
- Maintain a neat reception area by organizing materials in the lobby.
- Perform data entry tasks into various computer systems accurately and promptly.
- Assist in maintaining office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing orders for supplies, and verifying receipt of supplies.
- Manage all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Monitored security cameras in the lobby area to ensure the safety of employees and guests.
- Updated daily logbook with information about visitors entering the premises.
Security Officer
ALLIED UNIVERSAL SECURITY SERVICES
06.2022 - 10.2022
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, and contactors. Upon arrival at the facility entrance.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
CNA/HHA
LOS FELIZ NURSING AND REHAB
02.2018 - 08.2021
- Helped with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Monitored food intake and output as directed by nursing staff.
Education
HIGH SCHOOL DIPLOMA -
Antelope Valley Adult School
Associate of Arts - Psychology
Los Angeles Mission College
Sylmar, CASkills
- Bookkeeping
- Mail distribution
- Data Entry
- Clerical Support
- File Management
- Scheduling
- Office Management
- Supply management
- Phone etiquette
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Receptionist
TESSIE CLEVELAND Community SERVICES
10.2022 - Current
Security Officer
ALLIED UNIVERSAL SECURITY SERVICES
06.2022 - 10.2022
CNA/HHA
LOS FELIZ NURSING AND REHAB
02.2018 - 08.2021
HIGH SCHOOL DIPLOMA -
Antelope Valley Adult School
Associate of Arts - Psychology
Los Angeles Mission College
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