Summary
Overview
Work History
Education
Skills
Languages
cleaning, walking, chatting with grandchildren,
Timeline
Generic

Elvira Jemina Belair

Niagara Falls,ON

Summary

Proven to enhance guest satisfaction and efficiency at Days Inn By Wyndham, I excel in laundry equipment operation and fostering positive guest relations. Leveraging skills in safety procedures and supply management, I've contributed to a seamless workflow and maintained high cleanliness standards, significantly boosting operational productivity. Hardworking and dedicated Laundry Attendant willing to take on any task to meet team goals. Collects and delivers loads, treats stains and folds laundered linens. Superior work ethic and strong multitasking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Laundry Attendant

Days Inn By Wyndham
08.2021 - Current
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
  • Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
  • Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
  • Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
  • Examined dried clothes to identify stains, tears and issues.
  • Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
  • Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
  • Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Provided exceptional customer service while receiving drop-off laundry orders from guests.

Housekeeping

Ramada Inn
03.2019 - 06.2021
  • Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Performed light housekeeping tasks to maintain a clean and comfortable living environment for clients.
  • Provided a safe and comfortable environment through meticulous housekeeping and maintenance tasks.
  • Coordinated with housekeeping staff to guarantee timely room availability for incoming guests.
  • Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
  • Ensured consistent quality of service by adhering to established housekeeping procedures and checklists.
  • Communicated effectively with housekeeping staff to address guest needs promptly and efficiently.
  • Boosted efficiency within the housekeeping department through cross-training in various roles as necessary.
  • Performed light housekeeping duties, maintaining a clean and safe environment for patients'' wellbeing.

Florist Assistant

Floilera Gardening
04.2020 - 05.2021
  • Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
  • Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all staff members.
  • Collaborated with team members on large projects, contributing to successful completion of orders on time and within budget constraints.
  • Prepared incoming flower stocks for inclusion in arrangements, bouquets and [Type].
  • Designed general purpose and special occasion flower arrangements using recommended floral design guidelines.

Housekeeping Room Attendant

Hilton
01.2020 - 02.2020
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.

Waitress

Yukiguni
09.2018 - 04.2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Housekeeping Room Attendant

Embassy Suites
08.2018 - 09.2018
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Education

High School Diploma -

City High School
Angeles, Philippines
06.1988

Skills

  • Workplace Cleanliness
  • Color separation
  • Laundry folding and storage
  • Laundry room operations
  • Safety Procedures
  • Laundry equipment operation
  • Load Balancing
  • Item Sorting
  • Stain Removal
  • Sorting and transport
  • Supply Management
  • Guest Relations

Languages

English
Professional Working
Japanese
Professional Working
Tagalog
Native or Bilingual

cleaning, walking, chatting with grandchildren,

My grandchildren are in the Philippines so i video call everyday to chat with them. I enjoy walking for health purposes and i do zumba for another form of exercise.

Timeline

Laundry Attendant

Days Inn By Wyndham
08.2021 - Current

Florist Assistant

Floilera Gardening
04.2020 - 05.2021

Housekeeping Room Attendant

Hilton
01.2020 - 02.2020

Housekeeping

Ramada Inn
03.2019 - 06.2021

Waitress

Yukiguni
09.2018 - 04.2019

Housekeeping Room Attendant

Embassy Suites
08.2018 - 09.2018

High School Diploma -

City High School

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Elvira Jemina Belair