Elvira Hernandez
Compton
Summary
Experienced customer service representative with a strong background in supporting financial operations and maintaining accurate records. Proven track record of effectively managing accounts payable and receivable processes, ensuring timely and accurate processing of transactions. Demonstrated proficiency in financial software and Excel, highlighting strong organizational and communication skills essential for delivering exceptional customer service.
Overview
25
25
years of professional experience
Work History
Accounting Clerk (Hybrid) - Customer Support
Altech Electronics
06.2016 - 01.2025
- Managed AR, AP and Collections for 100+ customers.
- Sent electronic Statements to customers.
- Handled invoices and payments with accuracy and timeliness.
- Provided customer support and addressed billing issues.
- Prioritized invoices based on check run schedules.
- Printed checks and obtained required signatures.
- Processed cash, checks, and credit card payments in Quickbooks.
- Resolved accounts receivable issues and communicated with sales reps regarding customer concerns.
- Processed credit applications and set up new accounts along with running credit reports.
- Ensured timely vendor invoice input and payment.
- Maintained organized customer files.
Credit Administrator
L&W Supply Corporation
07.2009 - 12.2013
- 13 years in Building Materials Industry with key roles.
- Managed credit applications and approvals, ensuring compliance with company policies and regulations.
- Analyzed customer financial data to assess creditworthiness and mitigate risks.
- Collaborated with sales teams to resolve credit issues, boosting customer satisfaction and retention.
- Evaluated payment strategies for overdue accounts.
- Resolved billing issues and misapplied payments.
Accounts Receivables Clerk
California Wholesale Material Supply, DBA CALPLY
05.2005 - 06.2009
- Prepared and mailed statements.
- Applied cash and credit card payments.
- Allocated payments and performed reconciliations.
- Resolved customer accounts receivable issues.
- Monitored credit limits and assisted with month-end closing.
- Communicated daily with sales reps on customer issues.
- Reviewed accounts on hold with sales and management.
Accounts Payable Clerk
California Wholesale Material Supply, DBA CALPLY
02.2000 - 04.2005
- Managed Accounts Payable processes.
- Ensured timely payment of vendor invoices.
- Processed and audited Employee Expense reports.
- Resolved collection and invoice discrepancies.
- Assisted with Month End and Yearend closing.
- Collaborated with Auditors during bank and yearly audits.
Education
High School -
John C. Fremont High School
06.1988
Skills
- Quickbooks Online
- Image Now
- Web Now
- Adobe Reader 9
- Adobe
- MS Office (Word and Excel)
Languages
English
Spanish
Timeline
Accounting Clerk (Hybrid) - Customer Support
Altech Electronics
06.2016 - 01.2025
Credit Administrator
L&W Supply Corporation
07.2009 - 12.2013
Accounts Receivables Clerk
California Wholesale Material Supply, DBA CALPLY
05.2005 - 06.2009
Accounts Payable Clerk
California Wholesale Material Supply, DBA CALPLY
02.2000 - 04.2005
High School -
John C. Fremont High School
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