Elvin Tamir
Walnut Creek
Summary
Biology student at San Jose State University with 3 years of customer service experience. Good at working with people, handling cash, and staying organized during busy times. Looking for opportunities to gain experience and develop new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tea Barista
Hey Tea
09.2025 - Current
- Trained new staff on tea preparation techniques and customer service best practices.
- Assisted customers in selecting products, enhancing their overall experience at the tea bar.
- Used POS system to accurately enter orders and process payments.
- Followed exact recipes for mixing and preparing beverage and food items.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Prepared and served a variety of tea beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of tea preparation area to ensure compliance with health standards.
- Operated tea brewing equipment efficiently, ensuring optimal flavor extraction for each beverage.
- Collaborated with team members to manage inventory and restock supplies as needed.
- Implemented efficient workflow techniques, improving order processing times during peak hours.
Ice Cream Scooper/Cashier
Lottie's Creamery
10.2023 - 01.2025
- - Served customers and maintained clean work areas.
- - Handled the cash register and restocked inventory.
- Collaborated with team members to create innovative seasonal flavors, enhancing customer engagement and satisfaction.
- Handled cash register operations accurately, processing transactions and managing daily sales reports efficiently.
- Trained new staff on ice cream preparation methods and customer service protocols to ensure seamless operations.
- Assisted in inventory management by monitoring stock levels and reporting shortages to management proactively.
- Operated cash register, taking payments and issuing customer receipts.
- Engaged with customers to gather feedback, contributing to continuous improvement of products and services offered.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
- Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
- Offered samples of new ice cream flavors to customers.
- Prepared waffle cones and other specialty items, offering a variety of options for customer preferences.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
Cashier/Customer Service
Boba Tea & Me
09.2022 - 12.2022
- - Took orders and processed payments
- - Prepared drinks and maintained a clean station
- Maintained cleanliness and organization of the store to enhance customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
Bachelor of Science - Biology
San Jose State University
San Jose, CA05-2028
High School Diploma - undefined
College Park High School
Pleasant Hill, CA05.2024
Skills
- - Dry cleaning (3 years)
- - Customer Service (3 years)
- - Front Desk (3 years)
- - Cleaning (2 years)
- - Cash Handling (3 years)
- - Food Service
- - Communication skills (2 years)
- - Store opening and closing (3 years)
- - Cashiering (3 years)
- - Food preparation (3 years)
- Safe food handling practices
- POS systems
- Beverage preparation
Certification
Food handlers certification
Timeline
Tea Barista
Hey Tea
09.2025 - Current
Ice Cream Scooper/Cashier
Lottie's Creamery
10.2023 - 01.2025
Cashier/Customer Service
Boba Tea & Me
09.2022 - 12.2022
High School Diploma - undefined
College Park High School
Bachelor of Science - Biology
San Jose State University