Elvia Pena
Palm Desert
Summary
Detail-oriented professional with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Manager
ZSolar Energy
11.2024 - Current
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Prepared or reviewed detailed design drawings, specifications, or lists related to solar installations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Skilled at working independently and collaboratively in a team environment.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Developed and implemented strategies to reduce costs and improve quality of service.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Logistics Supervisor
Renova Energy
08.2022 - 07.2024
- Coordinated the scheduling of deliveries based on customer needs while optimizing resources utilization.
- Analyzed current shipping processes and identified areas for improvement in order to reduce costs or improve efficiency.
- Monitored the delivery of shipments to ensure on-time arrival at destination.
- Maintained records of all incoming, outgoing shipments by creating detailed reports that included shipment origin, destination, route taken and delivery date, time.
- Provided training and guidance to junior staff members on best practices within the logistics department.
- Provided oversight to ensure daily operations ran efficiently and effectively.
- Resolved problems that arose during transit by liaising with suppliers and carriers quickly and efficiently.
- Managed inventory control activities including tracking stock levels and ordering new materials when needed.
- Provided smooth operations by maintaining communication with supervisors of other departments.
- Designed warehouse layouts to maximize usability of available storage space.
- Monitored day-to-day workflow and employee performance to identify ways to boost productivity.
Mail Carrier
United States Postal Service, USPS
01.2022 - 08.2022
- Provided friendly customer service at all times while delivering mail.
- Verified accuracy of addresses before delivering packages.
- Performed regular maintenance checks on assigned vehicle.
- Checked incoming mail for proper postage and correct names and addresses.
- Operated a vehicle in accordance with safety regulations.
- Collected signatures from recipients of registered mail items.
- Sorted mail for delivery, arranging mail in delivery sequence.
Patient Admitting Representative
Eisenhower Medical Center
02.2021 - 12.2021
- Performed data entry into electronic health record systems.
- Updated patient demographics information in the EHR system prior to each visit.
- Verified patient information and insurance coverage to ensure accuracy.
- Greeted patients and families upon arrival, answered questions, and provided assistance as needed.
- Obtained signatures on consent forms, financial agreements, and other documents required for admission.
- Maintained confidentiality of patient records in accordance with HIPAA regulations.
- Collected co-pays at time of service according to established policy.
Education
High School Diploma -
Palm Desert High School
Palm Desert, CA06-2016
Skills
- Inventory control processes
- Demand forecasting
- Process Improvement
- Inventory Tracking
- Detail Oriented
- Goal-oriented and ambitious
- Organization and Time Management
- Office administration
- Organizational skills
- Data entry
Certification
- Forklift Certified
Languages
Spanish
Professional
Education and Training
other
Timeline
Office Manager
ZSolar Energy
11.2024 - Current
Logistics Supervisor
Renova Energy
08.2022 - 07.2024
Mail Carrier
United States Postal Service, USPS
01.2022 - 08.2022
Patient Admitting Representative
Eisenhower Medical Center
02.2021 - 12.2021
High School Diploma -
Palm Desert High School
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