Elvia Aguirre
Salinas
Summary
Offering strong interpersonal skills and positive attitude, ready to learn. Delivers excellent customer service to patients.
Overview
18
18
years of professional experience
Work History
Library Media Specialist
Gadsden District #32
08.2020 - 08.2024
- Motivated students to use instructional technology to promote achievement of learning objectives.
- Repaired or replaced damaged items to maintain continuity of service.
- Managed the library budget, ensuring the acquisition of diverse materials aligned with curricular needs and student interests.
- Promoted literacy by organizing engaging author visits, book clubs, and reading incentive programs.
Instructional Assistant
Gadsden Elementary School District 32
08.2018 - 05.2020
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided support during classes, group lessons, and classroom activities.
- Supported student learning objectives through personalized and small group assistance.
Switchboard Operator
Sunset Health
11.2017 - 07.2018
- Connected callers with appropriate professional, department, or business.
- Streamlined administrative tasks such as message-taking and appointment scheduling for increased productivity across multiple departments.
- Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller''s needs.
Dispensing Optician/Recetionist/Check-In Clerk
Romie Lane Optometric Group
09.2016 - 09.2017
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Assisted patients with inserting, removing, and caring for contact lenses through hands-on demonstrations and clear instructions.
Front Desk Receptionist
Sunset Health
02.2012 - 08.2015
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Front Desk/ Pretester
Mary Luong and Associates
11.2009 - 11.2011
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed basic vision testing for new patients.
Medical Records Clerk
Salinas Valley Optometric Group
03.2006 - 03.2008
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Verified client insurance information before the appointment.
Education
Associate of Applied Science - Business With Emphasis in Accounting
Heald College
Salinas, CA01-2009
Skills
- Customer service
- Effective communication
- Organizational skills
- Time management
- Team collaboration
- Fluent in English/Spanish
Timeline
Library Media Specialist
Gadsden District #32
08.2020 - 08.2024
Instructional Assistant
Gadsden Elementary School District 32
08.2018 - 05.2020
Switchboard Operator
Sunset Health
11.2017 - 07.2018
Dispensing Optician/Recetionist/Check-In Clerk
Romie Lane Optometric Group
09.2016 - 09.2017
Front Desk Receptionist
Sunset Health
02.2012 - 08.2015
Front Desk/ Pretester
Mary Luong and Associates
11.2009 - 11.2011
Medical Records Clerk
Salinas Valley Optometric Group
03.2006 - 03.2008
Associate of Applied Science - Business With Emphasis in Accounting
Heald College
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