Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Elva Flores

Lakewood

Summary

Compassionate Access Care Representative with background in managing patient inquiries and ensuring smooth healthcare operations. Strong customer service aptitude and streamline access care processes.

Overview

34
34
years of professional experience
1989
1989
years of post-secondary education

Work History

Access Care Representative

St Mary Medical Center
Long Beach
04.1991 - Current
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
  • Reviewed eligibility responses to assess patient benefit level and prepare estimates.
  • Communicated financial obligations to patients and collected fees at time of service.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Provided customer service to patients and their families, including answering questions and resolving any issues.
  • Collaborated with healthcare team members to ensure quality care for all patients.

Education

Data Entry Specialist - Data Entry

Long Beach City College
Long Beach, CA
09.1987 - 06.1989

Wilson High School
Long Beach, California

Skills

  • Patient registration
  • Insurance verification
  • Medical terminology
  • Healthcare systems navigation
  • Medical billing
  • Data entry
  • Customer service
  • Payment processing
  • Medical coding

Languages

English
Full Professional
Spanish
Full Professional

Accomplishments

  • Graduated with Medallion Award

Timeline

Access Care Representative

St Mary Medical Center
04.1991 - Current

Data Entry Specialist - Data Entry

Long Beach City College
09.1987 - 06.1989

Wilson High School

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Elva Flores