Elska Kono (she/her)
Vancouver,Canada
Summary
Offering a robust foundation in social justice and a passion for community engagement. Contributes strong organizational skills and an eye for detail, while maximizing efficiency. Skilled in active listening and emotional intelligence, ensuring trust and safety amongst individuals.
Overview
8
8
years of professional experience
Work History
Retail
Local Refillery
05.2024 - 08.2024
- Worked for two consecutive summers (summer 2023 and 2024)
- Created a procedures and protocols handbook for all employees, generating an efficient way for employees to seek answers and knowledge about store and product management.
- Listened to customers' needs and helped them navigate the store, ensuring customer satisfaction.
- Worked with a diverse team, catering to different coworkers' needs to ensure tasks got completed according to coworkers' different abilities and comfort.
- Gained proficient experience with online POS systems to take customer transactions, including e-gift cards, providing refunds and exchanges.
- Received new products and shipments, imputed and edited stock through online platforms to ensure a smooth working environment.
- Greeted customers and answered phone calls and emails.
Busser and Hostess
Locals Restaurant
05.2022 - 08.2022
- Deescalated high-emotion situations with customers, ensuring they felt heard, while maintaining professionalism.
- Used organization and analytical skills to create seating arrangements for reservation parties, leading to a conflict-free work environment for customers and coworkers.
- Gained excellent customer service skills by greeting customer, serving food and taking payments.
Senior Dance Troupe Member
Pantuso Dance
09.2016 - 05.2021
- Embodied core values of Pantuso Dance, such as inclusion and community to the dancers at large, leading to being the recipient of the SPARK scholarship.
- Gained excellent team-building experience through dance retreats and team-building exercises, leading to an environment of trust and strong peer-relationships.
- Learned about dance through a lens of artistic expression and love, rather than competition and placement, leading to a deeper understanding of dance as a medium of expression and self-exploration.
Education
Bachelor of Arts - Gender, Race, Sexuality, And Social Justice
University of British Columbia
Vancouver, BC08.2025
Double dogwood diploma - French immersion
Mark Isfeld Secondary School
Skills
- Interpersonal skills
- Communication skills
- Strong work ethic
- Active team player
- Strong leadership skills
- Fluent in French language
Accomplishments
- Conducted independent research at the university level and created a website articulating the intersectional forms of oppression that exist in society.
- Completed Bystander intervention training to manage and intervene effectively in scenarios of discrimination
- Completed the Young Women in Ocean Literacy leadership program, expanding knowledge of how to lead climate activism.
- 2020/21 BC Achievement Scholarship
Awards Recognition
- SPARK scholarship at Pantuso Dance
- 2020/21 BC Achievement Scholarship
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Retail
Local Refillery
05.2024 - 08.2024
Busser and Hostess
Locals Restaurant
05.2022 - 08.2022
Senior Dance Troupe Member
Pantuso Dance
09.2016 - 05.2021
Double dogwood diploma - French immersion
Mark Isfeld Secondary School
Bachelor of Arts - Gender, Race, Sexuality, And Social Justice
University of British Columbia
Similar Profiles
Anna FairclothAnna Faircloth
Cashier/ Shop opener & Closer at The Local RefilleryCashier/ Shop opener & Closer at The Local Refillery
Dominique WilsonDominique Wilson
Chief Operating Officer at Foster's RefilleryChief Operating Officer at Foster's Refillery
Tanja HorodchukTanja Horodchuk
Production Worker at DYP RefilleryProduction Worker at DYP Refillery
Ivan LinIvan Lin
Volunteer at AMS Food BankVolunteer at AMS Food Bank
Sehaj WarraichSehaj Warraich
Project Assistant at Brar Empire HomesProject Assistant at Brar Empire Homes