Cole Smitherman
SAN JOSE
Summary
Detail-oriented professional with experience in client relations and efficient transaction processing. Skilled in fostering positive customer experiences and supporting informed purchasing decisions through product knowledge.
Overview
1
1
year of professional experience
1
1
Language
Work History
Customer Service Associate
Lowe's
San Jose, CA
08.2022 - 08.2023
- Resolved customer complaints promptly, ensuring satisfaction and fostering positive relationships.
- Processed transactions efficiently using point-of-sale systems and maintained accurate cash handling procedures.
- Provided product knowledge support to customers, contributing to informed purchase decisions.
- Helped large volumes of customers every day with a positive attitude and focus on customer satisfaction.
- Collaborated with team members to restock merchandise and maintain organized sales floor displays.
Education
High School Diploma -
Mid-Penninsula High School
Menlo Park06-2020
Skills
- Client relations
- Client assistance
- Problem resolution
- Team collaboration
- Hospitality and accommodation
- Calm and professional under pressure
Languages
American Sign Language
Limited Working
Timeline
Customer Service Associate
Lowe's
08.2022 - 08.2023
High School Diploma -
Mid-Penninsula High School