Summary
Work History
Education
Skills
Languages
Work Availability
Timeline
Generic

Elsie Sittard

housekeeper
TORONTO,ON

Summary

Detail-oriented receptionist administrator with expertise in patient scheduling, office communication, and customer service. Committed to maintaining confidentiality and promoting a welcoming environment. Detail-oriented receptionist adept in patient scheduling and office communication. Committed to enhancing customer satisfaction and maintaining confidentiality.

Work History

Receptionist Administrator

All Smiles Family Dental
07.2020 - Current
  • Supported patient scheduling and appointment confirmations with accuracy.
  • Assisted with maintenance of patient records and confidentiality standards carefully.
  • Answered incoming calls and patient inquiries with professionalism and courtesy.
  • Managed patient scheduling and appointment confirmations effectively.
  • Maintained patient records and ensured confidentiality compliance to protect sensitive information.
  • Handled incoming calls and inquiries with professionalism and care.
  • Processed patient payments and insurance claims accurately.
  • Arranged dental supplies for easy accessibility in treatment areas. and equipment for efficient usage.
  • Answered incoming phone calls, routing to appropriate parties throughout the office.
  • Kept reception area clean and organized for a professional appearance. cleanliness and tidiness.
  • Handled diverse needs for clients in-person, by phone or through email.
  • Maintained office supply inventory and placed orders to meet demand.
  • Obtained and processed payments from clients for products and services.
  • Performed data entry and other administrative tasks to support departments.
  • Created spreadsheets to track customer information such as contact details and preferences.
  • Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
  • Managed office cleaning and sanitizing to comply with infection control protocols.
  • Coordinated appointment calendar and balanced schedules to promote optimal productivity.
  • Adhered to company policies regarding confidentiality of sensitive information.

Receptionist Administrator

Dr.Ghassemi's Dental
01.2010 - 06.2020
  • Greeted patients warmly and ensured a welcoming environment at the dental office.
  • Managed appointment scheduling using practice management software efficiently.
  • Handled patient inquiries and provided information about dental services clearly.
  • Maintained organized patient records and updated information accurately.
  • Coordinated insurance verifications and communicated coverage details effectively.
  • Assisted dental staff with administrative tasks to ensure smooth operations daily.
  • Processed payments and managed billing inquiries with attention to detail.
  • Ensured compliance with health regulations and maintained a clean reception area.
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Welcomed visitors and customers by greeting and answering or directing inquiries.
  • Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
  • Maintained reception area cleanliness and tidiness.
  • Handled diverse needs for clients in-person, by phone or through email.
  • Maintained office supply inventory and placed orders to meet demand.
  • Received parcels, routed mail and opened packages for staff.
  • Obtained and processed payments from clients for products and services.
  • Performed data entry and other administrative tasks to support departments.
  • Managed office cleaning and sanitizing to comply with infection control protocols.
  • Organized files and spreadsheets to simplify staff access or retrieval.
  • Adhered to company policies regarding confidentiality of sensitive information.
  • Scheduled maintenance visits for office equipment such as computers or printers.
  • Developed strong relationships with vendors in order to secure favorable pricing for office supplies.
  • Scheduled appointments and maintained calendars for staff members.
  • Computed balances, totals or commissions to support accounting team.

Education

Bachelor of Arts - English Literature&Linguistics

UofT
07-2007

Skills

  • Patient scheduling
  • Office communication
  • Record management
  • Payment processing
  • Document preparation
  • Customer service
  • Time management
  • Event coordination
  • Inventory control
  • Professionalism
  • Data entry
  • Attention to detail
  • Team collaboration
  • Confidential information management
  • Facilities management
  • File organization
  • Appointment setting
  • Mail handling
  • Document scanning and digitization
  • Appointment scheduling

Languages

English
Native language

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Receptionist Administrator

All Smiles Family Dental
07.2020 - Current

Receptionist Administrator

Dr.Ghassemi's Dental
01.2010 - 06.2020

Bachelor of Arts - English Literature&Linguistics

UofT
Elsie Sittardhousekeeper