Elsie Simmons
Sturgeon County
Summary
Dynamic retail professional with extensive experience at Walmart, excelling in customer satisfaction and team leadership. Proven track record in enhancing store operations and driving sales growth through effective inventory control and staff mentoring. Committed to maintaining high standards and fostering a positive shopping environment.
Overview
16
16
years of professional experience
Work History
Assistant Store Manager
Walmart
09.2014 - 04.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Overnight Manager
Walmart
09.2013 - 08.2014
- Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
- Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
- Reduced employee turnover through effective communication, training, and mentorship of staff members.
- Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
Fresh Food Manager
Walmart
03.2008 - 09.2012
- Maintained compliance with health code standards.
- Determined and implemented appropriate productivity, quality and service goals.
- Trained and led team of [Number] department team members.
- Purchased new inventory according to expected regular and holiday demand.
Education
No Degree - AIRLINES/TRAVEL
SUCCESS/ANGUS BUSINESS COLLEGE
Winnipeg, MB01-1983
High School Diploma -
RED LAKE DISTRICT HIGH SCHOOL
Red Lake, ON06-1982
Skills
- Effective problem resolution
- Customer engagement
- Customer satisfaction expertise
- Customer service expertise
- Retail operations
- Inventory control
- Time management
- Team building and leadership
- Store opening and closing
- Attention to detail
- Customer service management
- Staff supervision
- Store operations
- Stock management
- Hiring and training
- Mentoring and coaching
- Goals and performance
- Display setup
- Employee coaching
- Loss prevention
- Relationship building and management
- Stock rotations
- Order management
- Inventory counting
- Staff scheduling
- Issue resolution
- Sales growth
- Incident reports
Timeline
Assistant Store Manager
Walmart
09.2014 - 04.2024
Overnight Manager
Walmart
09.2013 - 08.2014
Fresh Food Manager
Walmart
03.2008 - 09.2012
No Degree - AIRLINES/TRAVEL
SUCCESS/ANGUS BUSINESS COLLEGE
High School Diploma -
RED LAKE DISTRICT HIGH SCHOOL
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