Elsie Kruger

Work in accordance with established vision and values of the organization and under the close supervision of a Pharmacist or Pharmacy Technician, assists with various aspects of the Pharmacy Department Operations.

Performs packaging and distribution of unit dose medications, as well as specified inventory control and statistical reporting activities and other related clerical functions.

• Engaging and consulting with patients / clients
• Communicating effectively and in a timely manner with different teams within the hospital to achieve the best patient outcome
• Attending various meetings within the hospital and greater healthcare setting
• This ranged from clinical, management, day to day small meetings and cultural team moral meetings
• Collaborator within a multi-cultural workspace and taking on different roles in the pharmacy team as the workload requires
• Efficient stock control, while considering financial implications and the ability to deliver effective care to patients
• Auditing the scheduled medicine books to find and correct any discrepancies
• Creating quality improvement programs for the pharmacy and the wards to improve the level of care given to patients as well as the teamwork to achieve a common goal
• Managing the quality improvement programs implemented in the wards
• Daily and monthly cash up procedures, finding and correcting any discrepancies when necessary
• Drafting the work roster and shifts while keeping the pharmacy team happy and co-operating with the work schedule
• Organizing the workspace for optimized workflow and efficiency.

Auditing team for 51 local clinics.
Supervising assistants in 51 local clinics.
Report writing on monthly conducted audits.
Bi-annual stock take.
Data collection.
Dispensing mental health medication for old age homes and assisted living homes.
Dispensing medication at local clinics.

Providing high standards of pharmaceutical care to patients.
Accurate and safe dispensing of medications, including generic substitution.
Providing advice to patients within the legal scope of practice.
Efficiently managing dispensary operations, including stock control, shrinkage, and general housekeeping.
Ensuring adherence to South African Pharmacy Council (SAPC) regulations and company standards.
Executing customer service initiatives to improve patient experience and loyalty.
Ensuring seamless integration between pharmacy and other healthcare services.
Assisting with practical training and demonstrations for pharmacy staff and patients.
Assisting nurses with tasks like drip preparation.
Performing administrative tasks, including maintaining information files and processing paperwork.