ELSIE KIM
North York,Canada
Summary
Friendly and energetic barista with 3+ years of experience in fast-paced café environments. Passionate about creating high-quality drinks and delivering excellent customer service. Skilled in multitasking, working collaboratively, and consistently preparing accurate orders in a timely manner.
Overview
10
10
years of professional experience
Work History
Barista/Supervisor
Luna Bakery Café
North York, Canada
06.2023 - 06.2025
- Operated POS system quickly and accurately during high-traffic hours.
- Communicated order details promptly to co-workers to ensure smooth workflow.
- Responded quickly to unexpected situations and addressed customer concerns promptly and professionally.
- Maintained overall cleanliness and hygiene of the café, including workstations and customer areas.
Server
Katsuya
North York, Canada
03.2025 - 05.2025
- Provided friendly and attentive service to customers, ensuring a positive dining experience.
- Communicated effectively with kitchen staff to coordinate orders and manage special requests accurately.
- Asked about customer allergies and preferences to prevent discomfort during their meal.
Cashier
ChungChun Ricedog
North York, Canada
06.2023 - 01.2024
- Provided friendly and efficient service while taking orders and assisting customers with menu choices.
- Maintained overall store cleanliness and organized utensils to ensure a hygienic work environment.
Barista
Paik’s Café
South Korea, South Korea
01.2021 - 03.2023
- Scheduled appointments, communicated with clients via phone, email, and updated client records to ensure efficient service.
- Answered calls promptly, directed them to the appropriate departments, and addressing inquiries with accurate and helpful information.
- Maintained a well-organized reception area with up-to-date materials, creating a welcoming environment for visitors and enhancing customer satisfaction.
Customer service Assistant
Family-owned Supermarket
South Korea, South Korea
01.2015 - 05.2022
- Provided friendly and efficient customer service in a busy neighborhood supermarket.
- Operated the POS system to process sales, manage refunds and customer inquiries, track inventory levels, and identify restocking needs.
- Helped elderly or frequent customers with product selection and carried items when needed.
Sale Associate
Olive Young
South Korea, South Korea
09.2018 - 12.2020
- Assisted customer with product selection by providing personalized skincare and beauty recommendations.
- Managed product displays and restocked inventory to ensure availability and visual appeal.
- Communicated ongoing promotions and membership benefits to increase customer engagement and sales.
Skills
- Accurate execution of customized orders
- Efficient and collaborative team player
- Excellent cleanliness and hygiene
- Calm under pressure in high-volume environments
- Strong memory for regular customer preferences
- Stocking and Replenishing
- Coordinating Reservations
- Food Production Processes
- Food and Beverage Service
- Menu knowledge
- Inventory management
- Effective communication
- Problem solving
- Team collaboration
- Time management
- Food preparation
- Workflow management
- POS system operation
Alternative Name
Eunseol Kim
Work History
Barista/Supervisor, Luna Bakery Café, 06/01/23, 06/01/25, North York, ON, Operated POS system quickly and accurately during high-traffic hours., Communicated order details promptly to co-workers to ensure smooth workflow., Responded quickly to unexpected situations and addressed customer concerns promptly and professionally., Maintained overall cleanliness and hygiene of the café, including workstations and customer areas., Server, Katsuya, 03/01/25, 05/01/25, North York, ON, Provided friendly and attentive service to customers, ensuring a positive dining experience., Communicated effectively with kitchen staff to coordinate orders and manage special requests accurately., Asked about customer allergies and preferences to prevent discomfort during their meal., Cashier, ChungChun Ricedog, 06/01/23, 01/01/24, North York, ON, Provided friendly and efficient service while taking orders and assisting customers with menu choices., Maintained overall store cleanliness and organized utensils to ensure a hygienic work environment., Barista, Paik’s Café, 01/01/21, 03/01/23, Scheduled appointments, communicated with clients via phone, email, and updated client records to ensure efficient service., Answered calls promptly, directed them to the appropriate departments, and addressing inquiries with accurate and helpful information., Maintained a well-organized reception area with up-to-date materials, creating a welcoming environment for visitors and enhancing customer satisfaction., Sale Associate, Olive Young, 09/01/18, 12/01/20, Assisted customer with product selection by providing personalized skincare and beauty recommendations., Managed product displays and restocked inventory to ensure availability and visual appeal., Communicated ongoing promotions and membership benefits to increase customer engagement and sales., Customer Service Assistant, Family-owned Supermarket, 01/01/15, 05/01/22, Provided friendly and efficient customer service in a busy neighborhood supermarket., Operated the POS system to process sales, manage refunds and customer inquiries, track inventory levels, and identify restocking needs., Helped elderly or frequent customers with product selection and carried items when needed.
Timeline
Server
Katsuya
03.2025 - 05.2025
Barista/Supervisor
Luna Bakery Café
06.2023 - 06.2025
Cashier
ChungChun Ricedog
06.2023 - 01.2024
Barista
Paik’s Café
01.2021 - 03.2023
Sale Associate
Olive Young
09.2018 - 12.2020
Customer service Assistant
Family-owned Supermarket
01.2015 - 05.2022