El She Mae Colina
Calgary,AB
Summary
To obtain a position in a company that will enable me to use the skills learned and improved through education and to be introduced to the industry.
Overview
4
4
years of professional experience
Work History
Food and Beverage Attendant
Tim Horton's
06.2022 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, inviting dining environment.
- Contributed to increased sales by upselling menu items and effectively promoting daily specials.
- Streamlined food preparation processes for faster service and improved kitchen efficiency.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
Food Counter Attendant
A And W Family Restaurant
09.2019 - 06.2021
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Managed multiple tasks in high-volume environment.
- Processed payments for orders and provided customers with change.
- Cleaned and maintained dining area and condiment stations.
- Consistently met or exceeded performance goals related to speed of service, order accuracy, and customer satisfaction ratings.
Dietary Aide
Cambridge Manor
07.2020 - 11.2020
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
Education
No Degree - Medical Office Assistant
Hampton College
Calgary, AB03.2024
High School Diploma -
Forest Lawn High School
Calgary, AB06.2019
Skills
- Customer service
- Multitasking ability
- Problem-solving abilities
- Teamwork
- Organization
- Staff Leadership
- Flexible Schedule
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Food and Beverage Attendant
Tim Horton's
06.2022 - Current
Dietary Aide
Cambridge Manor
07.2020 - 11.2020
Food Counter Attendant
A And W Family Restaurant
09.2019 - 06.2021
No Degree - Medical Office Assistant
Hampton College
High School Diploma -
Forest Lawn High School
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