Elsa Delfina Elsa Garcia
Toronto,ON
Summary
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming, and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Housekeeper
The Dorothy Ley Hospice
03.2009 - Current
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Reported any maintenance issues or damage to supervisors immediately.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Waxed and polished wood furnishings to restore faded appearance.
Cashier
Reginas Catering
01.2008 - 01.2009
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Used suggestive selling techniques to promote add-on sales.
Housekeeper
METRO TORONTO CONVENTION CENTRE
01.2002 - 07.2007
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Followed safety procedures when handling hazardous materials.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Cleaned building floors by sweeping, mopping and scrubbing.
Education
College Certificate - Medical Office Administrator
College Certificate in Medical Technology CDI
09-2021
Skills
- Guest Relations
- Supply Inventory Management
- Safe Cleaning With Chemicals
- Customer Service
- Residential Cleaning
- Window Cleaning
- Exceptional Time Management
- Cleaning Methods
- Hospitality Background
- Building Maintenance
- Teamwork
- Housekeeping
- Payment Collection
- Cash Register Operation
- ID Verification
- Restroom Servicing
- Chemical Handling
- Supply Restocking
- Safety Compliance
- Customer Service-Focused
- Maintenance
References
- The Dorothy Ley Hospice - Dinara Aliaeva - 437-329-1199
Timeline
Housekeeper
The Dorothy Ley Hospice
03.2009 - Current
Cashier
Reginas Catering
01.2008 - 01.2009
Housekeeper
METRO TORONTO CONVENTION CENTRE
01.2002 - 07.2007
College Certificate - Medical Office Administrator
College Certificate in Medical Technology CDI
Similar Profiles
Antonia RodriguezAntonia Rodriguez
Receptionist at Lobo Ley-abogados De Accidentes-crimen&villalpandoReceptionist at Lobo Ley-abogados De Accidentes-crimen&villalpando
Marrinah KhamisMarrinah Khamis
Administrative at Ley Choon Engineering Construction Pte LtdAdministrative at Ley Choon Engineering Construction Pte Ltd
Tiyoka CratchanTiyoka Cratchan
Youth Development Director at Wendel D. Ley Family YMCAYouth Development Director at Wendel D. Ley Family YMCA