ELSA ANN SHINTO
Waterloo,ON
Summary
Dedicated professional with experience in academic support, volunteer coordination, and student services at Wilfrid Laurier University and in community organizations. Demonstrates strong ability to maintain confidentiality, ensure policy compliance, and deliver exceptional support to diverse populations. Proficient in event coordination, administrative management, and cross-cultural engagement, with a commitment to fostering inclusive environments and promoting student success through reliable, detail-oriented service.
Overview
2
2
years of professional experience
Work History
Student Proctor
Lazaridis School of Business and Economics
Waterloo, ON
05.2025 - Current
- Supervises exam environments to ensure compliance with academic policies.
- Maintains confidentiality regarding student information and data from professors.
- Organizes seating arrangements to provide adequate spacing between students during assessments.
- Prepares exam materials and ensures they are distributed properly to students.
Student Volunteer
Kitchener-Waterloo Multicultural Centre
Kitchener, Ontario
03.2025 - Current
- Assists a newcomer in acquiring English language skills.
- Promotes confidence in language speaking and comprehension.
- Consistently supervises and documentes the progress.
- Developed a meaningful relationship to enhance support
Activities Assistant
City of Waterloo
Waterloo, ON
01.2026 - 01.2026
- Assisted individuals in navigating event activities and schedules.
- Responsible for managing line control to ensure an orderly experience.
- Provided attendees with relevant information regarding the events.
Volunteer
The Mission Thrift Store
Kitchener, Ontario
04.2025 - 07.2025
- Helped organize the store.
- Assisted in replenishing inventory
- Operated as a cashier
- Participated in weekly meetings to review progress and discuss future initiatives.
General Volunteer Position
Laurier Students Union
Waterloo, ON
08.2024 - 12.2024
- Registered first-year students for the orientation week.
- Distributed orientation week kits to first-year students.
- Assisted students in obtaining information regarding the activities organized during the orientation week.
Convocation Ambassador
Wilfrid Laurier University
Waterloo, Ontario
08.2024 - 09.2024
- Provided guidance to students for navigating the venue
- Assisted guests with their seating arrangements
- Supported students by delivering information regarding the program.
- Assisted students in collecting their gowns and sashes.
Education
Honours Bachelor of Arts -
Wilfrid Laurier University
Waterloo, ONSkills
- Enhanced communication abilities through work with immigrants at the KW Multicultural Center
- Cultivated strong organizational skills as a proctor
- Fostered teamwork skills as a proctor and a Convocation Ambassador
- Improved attention to detail while serving as a cashier at the thrift store
- Honed computer skills as a proctor and through my academic background
- Enhanced customer service abilities while working at the thrift store
Languages
English
Native/ Bilingual
Hindi
Full Professional
Malayalam
Native/ Bilingual
Timeline
Activities Assistant
City of Waterloo
01.2026 - 01.2026
Student Proctor
Lazaridis School of Business and Economics
05.2025 - Current
Volunteer
The Mission Thrift Store
04.2025 - 07.2025
Student Volunteer
Kitchener-Waterloo Multicultural Centre
03.2025 - Current
General Volunteer Position
Laurier Students Union
08.2024 - 12.2024
Convocation Ambassador
Wilfrid Laurier University
08.2024 - 09.2024
Honours Bachelor of Arts -
Wilfrid Laurier University