Elsa Yanez
San Diego
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Shift Leader
Cold Stone
2024.02 - 2025.05
- Collaborated with team members to maintain a positive work atmosphere, fostering strong communication and teamwork skills.
- Increased daily sales by consistently delivering high-quality snow cones
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer complaints promptly and professionally.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Caregiver
OneWell LLC
San Diego
2023.05 - 2024.05
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping. Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
Lead Sandwich Maker
Bruegger's Bagels
San Diego, CA
2021.08 - 2023.01
- Maintained positive relationships with customers by providing exceptional service and addressing concerns promptly.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Education
Audeo Charter School
San Diego, CA06.2022
Skills
- Strong communication skills
- Organization and planning
- Cash handling proficiency
- Food safety compliance
- Cash register operation
- Effective communication
Languages
english & spanish
Timeline
Shift Leader
Cold Stone
2024.02 - 2025.05
Caregiver
OneWell LLC
2023.05 - 2024.05
Lead Sandwich Maker
Bruegger's Bagels
2021.08 - 2023.01
Audeo Charter School