Summary
Overview
Work History
Education
Timeline
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Elsa Tumendelger

Elsa Tumendelger

Ottawa,ON

Summary

Passionate and driven customer service professional with a talent for creating memorable, positive experiences for every customer! Known for friendly, fast service and thriving in busy environments, always eager to tackle challenges with a smile and ensure satisfaction.

Overview

2
2
years of professional experience

Work History

Bartender & Waitress

Rump' N Ribs Steak House
Manchester, United Kingdom
09.2018 - 06.2020
  • Greeted customers and provided excellent customer service.
  • Prepared non-alcoholic beverages according to recipe standards.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.

Waitress

Uli Asian Restaurant
London, United Kingdom
06.2018 - 09.2018
  • Took orders for Chinese, Thai, and Singaporean food and drinks, and delivered them to guests.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Answered questions about menu items, ingredients, and pricing.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.

Cashier

Yazu Sushi Restaurant
London, United Kingdom
06.2018 - 09.2018
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.

Waitress

Arig & Anya Japanese Restaurant
UB, Mongolia
01.2018 - 03.2018
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Maintained a clean work station by restocking supplies, wiping down counters.

Education

Post-Graduate Certificate - Digital And Business

BPP University
Manchester, United Kingdom
08-2022

BBA - Accounting And Finance

BPP University
Manchester, United Kingdom
03-2019

Timeline

Bartender & Waitress

Rump' N Ribs Steak House
09.2018 - 06.2020

Waitress

Uli Asian Restaurant
06.2018 - 09.2018

Cashier

Yazu Sushi Restaurant
06.2018 - 09.2018

Waitress

Arig & Anya Japanese Restaurant
01.2018 - 03.2018

Post-Graduate Certificate - Digital And Business

BPP University

BBA - Accounting And Finance

BPP University

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Elsa Tumendelger