Summary
Overview
Work History
Education
Skills
Reference
Timeline
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Elsa Mammen

Ottawa,ON

Summary

Assistant Store Manager with more than 4 years working in retail sector. Determined and passionate with excellent capabilities in building strong and successful teams. Managed a team of 5+ associates in previous roles. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

10
10
years of professional experience

Work History

Warehouse Package Handler

Sigma Stretch Film
09.2022 - Current
  • Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Assisted in training and mentoring of new team members.
  • Checked products for damage or other issues before packing into boxes
  • Loaded package containers onto skids which weighs above 150lbs and transported into shipping areas.

Cashier

Swiss Chalet Restaurant
10.2022 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Assistant Store Manager

Trans India Traders
11.2016 - 04.2020
  • Achieved Sales Targets by Providing excellent customer service and building relationships.
  • Managed team of 5+ associates for optimal scheduling, task delegation, and overall productivity.
  • Improved store sales by implementing effective merchandising strategies and marketing campaigns.
  • Maintained high levels of accuracy in daily operations.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Handled customer inquiries and suggestions courteously and professionally.

PHP Programmer

Bramma IT Solutions
01.2014 - 10.2014
  • Wrote server-side and client-side code for projects using PHP, HTML, CSS and JavaScript.
  • Planned, coded and deployed web-based applications using PHP, MySQL and JavaScript.
  • Modified and tested existing MySQL database schemas.
  • Regularly updated knowledge of latest industry trends in web development and related technologies.
  • Assisting 3+ trainers in developing programming skills

Education

PG Diploma - Cyber Security

Loyalist College of Applied Arts And Technology
Belleville, ON
04.2024

Master of Arts - Master of Computer Application

St.Joseph's College of Engineering And Technology
India
05.2013

Bachelor of Arts - Bachelor of Computer Application

Madurai Kamaraj University
India
04.2010

Skills

  • Customer Service Knowledge and Experience
  • Merchandise Display
  • Goal Setting and Achievement
  • Staff Training and Development
  • Promotional planning
  • Relationship Building
  • Team Management
  • Cash Handling and Management
  • Team player and independent worker
  • Problem solving skills tied with strong initiative
  • Adaptable and fast learner

Reference

  • Doney Jose

Assistant Produce Manager

Farmboy, Greenbank 

doney.jose89@gmail.com

+1-613-922-8250


  • Terry Boyd

Professor

Loyalist College, Belleville

tboyd@loyalistcollege.com

Timeline

Cashier

Swiss Chalet Restaurant
10.2022 - 12.2022

Warehouse Package Handler

Sigma Stretch Film
09.2022 - Current

Assistant Store Manager

Trans India Traders
11.2016 - 04.2020

PHP Programmer

Bramma IT Solutions
01.2014 - 10.2014

PG Diploma - Cyber Security

Loyalist College of Applied Arts And Technology

Master of Arts - Master of Computer Application

St.Joseph's College of Engineering And Technology

Bachelor of Arts - Bachelor of Computer Application

Madurai Kamaraj University

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Elsa Mammen