Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elsa Acosta

Sacramento

Summary

Dynamic Office Administration Assistant with a proven track record at J & S Tree Service, excelling in document preparation and client relations. Recognized for enhancing office efficiency through effective time management and strong problem-solving skills, while maintaining confidentiality and fostering positive relationships with clients. Committed to delivering exceptional administrative support.

Overview

12
12
years of professional experience

Work History

Office Administration Assistant

J & S Tree Service
05.2015 - 08.2024
  • Reduced errors in documentation by thoroughly proofreading and editing all correspondence and reports before distribution.
  • Facilitated smooth office operations by managing inventory of supplies, placing orders as needed, and maintaining organized storage areas.
  • Safeguarded sensitive information with strict adherence to confidentiality policies when handling personnel records and confidential documents.
  • Managed multiple priorities simultaneously through effective time management practices, ensuring all tasks were completed on schedule while maintaining a high level of accuracy.
  • Assisted in financial management tasks such as budgeting, expense reporting, invoice processing, and purchase order creation.
  • Improved client relations through timely and courteous communication, addressing inquiries, and resolving issues promptly.
  • Fostered strong professional relationships with clients by scheduling appointments promptly, maintaining accurate contact records, and delivering excellent customer service.
  • Supported successful project completion by coordinating resources, tracking progress, and ensuring deadlines were met.

Housekeeping Aide

A & B Building Maintenance
07.2012 - 07.2014
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
  • Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
  • Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
  • Ordered and stocked supplies to avoid shortages and excess inventory.
  • Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
  • Transported soiled linens to laundry facilities.
  • Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
  • Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
  • Supported laundry operations by washing, drying, and folding linens as needed, contributing to smooth workflow and room readiness.
  • Adhered to optimal standards for cleanliness, appearance and service.
  • Removed dirt, dust, grease and from surfaces using proper solutions.
  • Implemented eco-friendly practices in cleaning procedures, promoting sustainability within the facility.
  • Maintained inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
  • Contributed to the improvement of housekeeping services by providing valuable feedback on current processes and suggesting potential enhancements.
  • Streamlined housekeeping processes for increased efficiency and timely room turnover.
  • Trained other staff members by physically demonstrating complex tasks.
  • Coordinated with other departments such as maintenance and front desk staff for efficient communication regarding room status updates or other concerns affecting guests'' stay experience.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Verified cleanliness and organization of storage areas and carts.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Adhered to professional house cleaning checklist.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.

Education

Grant High School
Sacramento, CA

No Degree - Medical Assistant

Allied Health Campos Verdes School
McClellan Park, CA
08-1992

Skills

  • Verbal communication
  • Scheduling appointments
  • Filing systems
  • Document preparation
  • Expense reporting
  • Positive attitude
  • Customer service
  • Time management
  • Verbal and written communication
  • Valid Driver's license
  • Dedicated team player
  • File organization
  • Organizing and categorizing
  • Office administration
  • Patient charting
  • Relationship building
  • Strong problem solver
  • Prioritizing work
  • Data entry
  • Professional and mature
  • Office management
  • Medical terminology
  • Appointment scheduling
  • Payroll processing
  • Client interaction
  • Scheduling
  • Documentation and reporting
  • Front office management
  • Inventory tracking
  • Administrative support
  • Mail handling
  • Data analysis
  • Supply restocking
  • Filing and data archiving
  • Team bonding
  • File maintenance
  • Performance improvement
  • Medical records management
  • Multi-line phone proficiency
  • Vendor relationship management
  • Scheduling meetings
  • [Language] fluency
  • Clerical support
  • Office supply management

Languages

Spanish
Professional Working

Timeline

Office Administration Assistant

J & S Tree Service
05.2015 - 08.2024

Housekeeping Aide

A & B Building Maintenance
07.2012 - 07.2014

Grant High School

No Degree - Medical Assistant

Allied Health Campos Verdes School

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Elsa Acosta