Elpidio Madera
Riverside
Summary
Dynamic and results-oriented professional with extensive experience as a Mover at Self Employed, excelling in time management and team collaboration. Demonstrated expertise in efficient packing techniques and heavy lifting, significantly enhancing client satisfaction and repeat business. Proven ability to solve problems creatively and maintain high levels of physical stamina, ensuring the safe and timely transportation of client possessions.
Overview
12
12
years of professional experience
Work History
Mover
Self Employed
05.2013 - Current
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Inspected items for damage and reported issues to supervisor for resolution.
- Strapped items down over protective padding to secure throughout transportation.
- Followed verbal and written instructions to properly move and ship products.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Followed safety protocols to prevent accidents and injuries.
- Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
- Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
- Communicated with customers courteously and professionally to drive satisfaction.
- Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.
- Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
- Assisted clients with furniture disassembly and reassembly, ensuring proper setup at the new location.
- Communicated with clients to understand their specific needs, tailoring services accordingly for a seamless moving experience.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Arranged items at destination according to customer requests and instructions.
- Maintained excellent customer service, addressing any concerns and providing solutions as needed.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Ensured safe transportation of items by properly loading and securing them in the moving truck.
- Collaborated with other movers to establish priorities during complex moves involving multiple locations or large quantities of items.
- Cleaned and maintained truck and other equipment to maintain optimum working condition.
- Educated clients on best practices for packing and organizing their belongings prior to the move, leading to less confusion upon arrival at the new location.
- Managed time effectively, ensuring that all tasks were completed within allotted schedules while maintaining attention to detail.
- Increased repeat business through professional interactions and top-notch service for all clients.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Managed warehouse operations and verified proper shipment procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Operated equipment while observing standard safety procedures.
- Maintained clean, orderly work environment free of hazards.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean and organized trucks, facilitating easier loading and unloading.
- Streamlined loading process to ensure safe transport of goods, minimizing breakage.
- Streamlined unpacking process, allowing clients to settle into their new homes quicker.
- Improved client satisfaction by resolving complaints and issues swiftly and effectively.
- Provided detailed instructions to clients on how to prepare for move, enhancing their readiness and satisfaction.
Education
High School Diploma -
Robert A. Millikan High School
Long Beach 2012
Skills
- Time management
- Team collaboration
- Physical fitness
- Strong communication skills
- Adaptable and flexible
- Heavy lifting expertise
- Truck loading and unloading
- Problem-solving skills
- Wrapping and boxing
- Proper equipment usage
- Packing expertise
- Verbal and written communication
- Decision-making
- Loading and unloading proficiency
- Physical stamina and endurance
- Workplace cleanliness maintenance
- Truck loading
- Efficient packing techniques
- Cash handling
- Assembly and disassembly Know-how
- Job planning
- Loading and unloading
- Safety protocols adherence
- Inventory controls
- Inventory management
- Box labeling
- Team lifting
Languages
Spanish
Native or Bilingual
Timeline
Mover
Self Employed
05.2013 - Current
High School Diploma -
Robert A. Millikan High School
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