ELORY JOY M. QUIRINO
Toronto,Ontario
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. And to share my abilities and field of my expertise as well as to serve others.
Overview
6
6
years of professional experience
Work History
Host
Marriott Hotel
04.2023 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Crew Member
McDonald's
04.2023 - 11.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Banquet Server
Richmonde Hotel
08.2019 - 05.2021
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Receptionist
La Quinta Resort and Club
02.2018 - 08.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Barista
La Quinta Resort & Club
08.2018 - 02.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
Diploma - Hospitality
Toronto School of Management
Toronto, ON04.2025
Bachelor of Science in Tourism Management
Central Philippines University
Jaro, Iloilo City04.2019
St. Anthony's College
San Jose, Antique, Philippines03.2018
Skills
- Telephone Reception
- Reservations Management
- Team Collaboration
- Server Support
- Coffee Machinery
Summary Of Expertise
- Excellent organizational skills with the flexibility and experience required to remain highly focused and self-possessed in fast-paced demanding environments.
- Resilience
- Team Leadership
- Customer service skills
- Good communication skills
- Attention to Detail
- Can work well individually and as a member of the team
Languages
English
Full Professional
Timeline
Host
Marriott Hotel
04.2023 - Current
Crew Member
McDonald's
04.2023 - 11.2023
Banquet Server
Richmonde Hotel
08.2019 - 05.2021
Barista
La Quinta Resort & Club
08.2018 - 02.2019
Receptionist
La Quinta Resort and Club
02.2018 - 08.2019
Diploma - Hospitality
Toronto School of Management
Bachelor of Science in Tourism Management
Central Philippines University
St. Anthony's College
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