Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Elora Watson

Calgary,AB

Summary

Dynamic and reliable professional with extensive experience in hospitality, including a successful tenure at Grey Eagle Resort & Casino. Proven ability in customer service and conflict resolution, ensuring guest satisfaction. Skilled in transaction processing and reservations, consistently maintaining a positive work attitude and strong organizational skills.

Overview

8
8
years of professional experience

Work History

Front Desk Agent

Grey Eagle Resort & Casino
Calgary, Alberta
06.2024 - 06.2025
  • Greeted and welcomed guests upon arrival at the resort and casino.
  • Managed check-in and check-out processes using reservation software.

Garde Manger/Pantry Chef

Rendezvous Restaurant
Calgary, Alberta
08.2023 - 06.2024
  • My duties include preparation of cold food items such as salads, fruits, cheeses, preserved meats, appetizers and desserts.
  • Prepared and arranged cold dishes for daily service at high-volume restaurant.
  • Managed inventory and ensured freshness of ingredients in the kitchen.
  • Maintained cleanliness and organization of the garde manger station.
  • Monitored food safety protocols to ensure compliance with health regulations.

Front Desk Reception

Hyatt Regency Hotel, Edmonton
Edmonton
11.2021 - 07.2023
  • My duties as front desk receptionist with Hyatt includes a variety of interactions. I answer the switchboard, make reservations, book-in and check-out clients (process billings, etc.), problem solve, resolve conflict, and attend to customer inquiries and requests. In addition, I prepare meals from our small bar menu and bartend in the lounge area. The programs I am most familiar with are Opera and Colleague Advantage.

Front Desk Reception

RE/MAX Excellence, Edmonton
Edmonton
11.2017 - 04.2018
  • I worked as front desk receptionist with RE/MAX Excellence. My duties included operating a multi-line switchboard, greeting clients, answering agent inquiries, preparing property listing files, posting property listings on various social media accounts, updating internal database, scanning and filing completed transactions.

Education

Culinary Arts

SAIT
Calgary, AB
04.2025

ProServe Liquor Staff Training
02.2023

NorQuest College
Edmonton, Alberta
12.2021

Spruce Grove Composite High
Spruce Grove, Alberta
06.2021

Skills

  • Positive work attitude
  • Reliable
  • Punctual
  • Organized
  • Willingness to learn
  • Hard worker
  • Customer service
  • Time management
  • Guest accommodations
  • Conflict resolution
  • Team collaboration
  • Effective communication
  • Hospitality services
  • Transaction processing
  • POS systems
  • Reservations
  • Automated telephone systems

Affiliations

  • Travel. Have traveled through 12 countries in Europe including Britain, the Netherlands, Germany, Denmark, Poland, Hungary, Austria, Slovenia, Italy, France, Switzerland, and Vatican City.
  • Travel. Have travelled in Japan, South Korea and Thailand

Timeline

Front Desk Agent

Grey Eagle Resort & Casino
06.2024 - 06.2025

Garde Manger/Pantry Chef

Rendezvous Restaurant
08.2023 - 06.2024

Front Desk Reception

Hyatt Regency Hotel, Edmonton
11.2021 - 07.2023

Front Desk Reception

RE/MAX Excellence, Edmonton
11.2017 - 04.2018

Culinary Arts

SAIT

ProServe Liquor Staff Training

NorQuest College

Spruce Grove Composite High

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Elora Watson