Eloise Munro

Currently in manager in training program .

Learning how to manage conflict resolutions.

• Assisted in preparing monthly reports, highlighting progress towards team goals and areas for improvement.
• Supported senior Sales Managers in managing key accounts, fostering long-term partnerships with clients.
• Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
• Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
• Provided product and technical support to customers.

• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Performed data entry and completed proper paperwork.
• Completed physical inventory counts each month.
• Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
• Recorded information, shortages, and discrepancies to keep records current and accurate.
• Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
• Completed stock inventories to identify and address issues negatively impacting controls.
• Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.

• Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
• Drove team revenue totals by bringing in top sales numbers.
• Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
• Maintained in-depth understanding of all available brands and types of flooring available to customers.
• Conducted accurate measurements of client spaces for efficient installation planning and cost estimation.

• Worked to build relationships with customers and built potential for additional sales.
• Developed relationships with clients for increased loyalty and repeat business.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Increased sales and customer satisfaction through personalized servicing.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Provided exceptional customer service, resulting in numerous positive reviews and referrals.
• Enhanced product knowledge by attending training sessions and staying current with industry trends.
• Coached new hires on sales techniques, contributing to their development as successful team members.
• Organized promotional events that showcased products while driving brand awareness and generating leads.
• Set yearly quotas for individual account executives, implementing attainable benchmarks that motivated the entire team.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.