ELOHOR BABATOPE
Ottawa
Summary
Dynamic and dedicated professional with a proven track record at TJX Companies, excelling in customer service and teamwork. Skilled in POS system operation and adept at problem-solving, I consistently foster positive relationships with clients, enhancing satisfaction and loyalty. Committed to delivering exceptional results in fast-paced environments.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
TJX Companies
07.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Health Care Assistant
Clarity Home Care
05.2023 - 03.2025
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
- Enhanced patient comfort and safety by meticulously following hygiene protocols and assisting with daily living activities.
- Maintained clean and organized patient environment, reducing risk of infections and enhancing patient well-being.
- Improved patient satisfaction with compassionate care and attentive listening to concerns and needs.
- Reduced stress levels for patients and families by providing clear communication and timely updates on care plans.
Hotel Front Desk Clerk
Premier Inn Hotel
10.2024 - 01.2025
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
- Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
- Maintained a clean and organized front desk area, creating a welcoming environment for guests.
- Managed a high volume of calls, directing guests to appropriate departments and services.
- Streamlined reservations process for improved accuracy and guest experience.
Receptionist
Travelodge Hotel
11.2023 - 09.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Bachelor of Arts - Business Administration
Delta State University Abraka
Deta State, Nigeria06-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Verbal/written communication
- POS system operation
Languages
English
Full Professional
Certification
I have a certificate from the Health Care board of England
I do have a certificate on First Aid and CPR
I have a certificate on Crises Prevention and Intervention (CPI)
Timeline
Sales Associate
TJX Companies
07.2025 - Current
Hotel Front Desk Clerk
Premier Inn Hotel
10.2024 - 01.2025
Receptionist
Travelodge Hotel
11.2023 - 09.2024
Health Care Assistant
Clarity Home Care
05.2023 - 03.2025
Bachelor of Arts - Business Administration
Delta State University Abraka
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