Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
Generic

Eloha Kakou

Ottawa

Summary

Experienced retail professional dedicated to exceptional customer service and driving sales. Skilled in effective communication, time management, and inventory management, resulting in streamlined operations and a pleasant shopping experience. Recognized for adaptability and multitasking, especially in the sports products industry. Committed to delivering excellent service in fast-paced environments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sports Advisor

Decathlon
06.2024 - Current
  • Manage customer service by handling inquiries, calls, and order packaging
  • Oversee a department, ensuring organization and efficiency
  • Operate the cash register and assist customers with purchases and returns
  • Handle cash till reconciliation after closing
  • Open the store from Friday to Sunday, ensuring smooth daily operations
  • Greet customers and identify their needs to provide tailored recommendations
  • Process transactions accurately and efficiently at the cash register
  • Maintain and organize merchandise displays to enhance the shopping experience
  • Advise customers on product benefits, particularly in sports equipment and apparel
  • Optimize merchandise arrangement to improve store aesthetics and accessibility

Education

Business marketing -

Algonquin College
Ottawa, ON
04.2026

High School Diploma -

École secondaire publique Louis-Riel
Ottawa, ON
01.2024

Skills

  • Customer service
  • Team collaboration
  • Sports expertise
  • Sales assistance
  • Customer interaction
  • Inventory management
  • Store maintenance
  • Product demonstration
  • Time management
  • Multitasking Abilities
  • Inventory and stocking

Languages

English
Native or Bilingual
French
Native or Bilingual
Zarma
Native or Bilingual

Certification

  • WHMIS Certificate of Achievement, 2023
  • Slip, Trip, and Fall Certificate of Completion
  • Certificate of Merit – Joie de Vivre (French High School Certificate)
  • Francophone Rebel Certificate of Excellence
  • Certificate of Merit – Athlete Who Has Improved the Most in Girls’ Volleyball
  • Green Environmental and Leadership Plaque
  • ISO 14000 Environmental Education Program for Students
  • Ontario Scholar Award – For achieving a grade above 90 in 6 of my courses

Timeline

Sports Advisor

Decathlon
06.2024 - Current

Business marketing -

Algonquin College

High School Diploma -

École secondaire publique Louis-Riel
Eloha Kakou