Elnaz Moghaddam
Toronto,ON
Summary
Dental professional with solid foundation in dental assisting, skilled in supporting dental procedures and patient care. Proven ability to adapt to dynamic work environments and collaborate effectively with dental teams. Known for attention to detail and excellent communication skills, fostering positive experience for patients and colleagues.
Experienced with patient care and dental procedure support, ensuring smooth clinic operations. Utilizes effective sterilization and infection control practices for safe environment. Knowledge of dental software and radiography, enhancing patient care quality and clinic efficiency.
Overview
12
12
years of professional experience
Work History
Health Insurance Specialist
Atie Sazan Javan Nasl Emrouz
11.2022 - 02.2025
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Used [Software] to process benefit transactions.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
Dental Assistant
Saadat Abad Surgery Clinic
02.2019 - 09.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
Dental Assistant
Hasti Dental Clinic
09.2016 - 11.2019
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Dental Assistant Intern
Dr.Niknami Dental Office
06.2013 - 07.2016
- Kept work areas clean, sanitized and organized to minimize infection risk.
- Built trusting relationships with patients through empathetic listening, clear communication, and genuine care for their wellbeing.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Improved patient comfort by providing gentle and compassionate care during dental procedures.
- Promoted oral health education among patients through engaging demonstrations on proper brushing and flossing techniques.
- Supported accurate diagnoses by taking high-quality digital X-rays and intraoral images for dentist review.
Education
Bachelor of Science - Biology
Azad University Of Shahr Ghods
Tehran, Iran07-2011
High School Diploma -
Zahra
Alborz,Iran01-2008
Skills
- Negotiation
- Insurance regulations
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Sterilization techniques
- X-ray processing
- Appointment scheduling
Languages
English
Limited Working
Persian
Native or Bilingual
Turkish
Professional Working
Interests
- Enjoy working as part of a team
- Organizing and sorting surgery instrument
- Performing medical persigers
- I enjoy helping others and giving back to the community
- A passion for helping others and working in a healthcare setting
- Interest in understanding the human body, especially oral health and dental structure
- Familiarity with dental equipment, tools, and digital technologies (like X-rays and dental software)
- interest in interacting with patients,explaining procedures and working with a dental team
Timeline
Health Insurance Specialist
Atie Sazan Javan Nasl Emrouz
11.2022 - 02.2025
Dental Assistant
Saadat Abad Surgery Clinic
02.2019 - 09.2022
Dental Assistant
Hasti Dental Clinic
09.2016 - 11.2019
Dental Assistant Intern
Dr.Niknami Dental Office
06.2013 - 07.2016
Bachelor of Science - Biology
Azad University Of Shahr Ghods
High School Diploma -
Zahra
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