ELMOGTABA ELHADI MOBROK
Edmonton,AB
Summary
A highly motivated individual with strong analytic thinking, outstanding confidence, big ambition and very well presented. Experienced in management and supply chain. Well suited in working with deadlines, fast paced environments, working in collaboration with others and tackling several tasks simultaneously. Interested in learning new software, techniques and gaining more knowledge.
Overview
10
10
years of professional experience
Work History
OTR Process Assistant
AMZL CANADA (DOI5)
03.2022 - Current
- Perform audits to ensure that the site is compliant with network-wide standards.
- Enter bridges on Perfect Mile for OTR metrics, which are visible network-wide to senior leadership.
- Ensure routes are allocated appropriately and in a timely manner to Delivery Associates.
- Manage the entire loadout process, including metric risk evaluations for network-wide metrics.
- Debrief dispatchers after the loadout process regarding daily opportunities and successes.
- Confirm staffing for next day's plan.
- Send out metrics on a daily cadence, such as DNR, STV, HV and CC, to help DSPs coach their drivers effectively and to exceed Amazon metric thresholds.
- Manage the entire PFSD process, including receiving, inducting, sorting, picking, and dispatching.
- Problem solve issues on launchpad during dispatch process for both loadout and PFSD.
- Ensure DSP's roster their DA's for the following day
UTR Process Assistant
AMZL CANADA (DTO9 & DOI5)
11.2020 - 03.2022
- Managed a team of 96 AAS during peak 2020 with a record of processing 48,300 units under a successful delivery status.
- Maintain operations data, such as labor hours, productivity, and prepare management reports of production results.
- Implemented a fast start technique which decreased the start time for sort operations by allowing the team to induct 1200 units within the first 25 minutes.
- Training associates and verifying SOP compliance to ensure successful area performance through tracking, reporting and feedback of associate performance participating in operational excellence.
- Receiving/managing incoming linehauls and assuring safe TDR procedures is being implemented by AA's.
- Assisting in keeping work area clean and organized as well as identifying and addressing safety hazards within the work area also coaching associates to work safely at all times.
- Participating in safety initiatives and referring all job injuries immediately to Op's managers.
- Trouble shooting technical issues that occurs to scanners and devises to insure operation excellence.
Process Guide
AMAZON FULFILLMENT CENTRE (YYZ4)
04.2020 - 10.2020
- Assisting managers/PA's using projected volumes to ascertain staffing requirements and assigning appropriately to each area within the dock.
- Assisting managers/PA's in moving resource allocations on each sorter as required to maximize efficiency, reduce recirculation, and ensure all customer shipments make their CPT's.
- Managed a team of 4-6 CPT chasers tasked with loading pallets into trailers on time, avoiding late departure - Broke record of having the greatest number of full pallets fit in 1 trailer due to loading innovation (record: 28)
- Managed a team of 6-9 associates at the fluid lane section of the shipping department
- Coaching associates in proper wall-building techniques and strategies.
- Ensuring safety of associates in and out of the trailers.
Restaurant Manager
SAMAKNA restaurant and café
Khartoum, Sudan
06.2014 - 06.2018
- Managing working staff (18-24)
- Coordinating and supervising supply and delivery on a daily basis.
- Managing the sales accounts roughly around ($1000-1500).
- Managing inventory, daily income reports, and ensuring excellent customer service throughout the whole experience.
- Coming with new ideas to keep up with the market (Weekend offers / family discounts / students special day / mothers appreciation day).
- Analyzing the market and Creating sales strategies (Weekend offer which was buy 1 get 1 for free and 15% discount on your next order, this increased the sales percentage by 30% within the first weekend after)
Education
English upgrading program -
Sheridan College
Brampton, ON04.2019
Bachelor of Science, Business Management -
National Ribat University
Khartoum, Sudan07.2016
Skills
- Assignment Delegation
- Workflow Management
- Safety Management
- Performance monitoring
- Process Documentation
- Attendance Tracking
- Schedule Coordination
- Process Analysis
- Process Mapping
- Production deadline management
Accomplishments
- DSP OTD STREAK 100%: W46 2023 - W5 2024 (77 days).
- Improving CONCESSIONS by 18% OCT23 - APR24.
- Simplifying PFSD process which resulted in reducing HC and increasing PPH by 15%.
- Creating an SOP to reset TC55 devices settings.
- Successful launch of SameDay AM and Sunrise throughout GTA region
References
References available upon request.
Timeline
OTR Process Assistant
AMZL CANADA (DOI5)
03.2022 - Current
UTR Process Assistant
AMZL CANADA (DTO9 & DOI5)
11.2020 - 03.2022
Process Guide
AMAZON FULFILLMENT CENTRE (YYZ4)
04.2020 - 10.2020
Restaurant Manager
SAMAKNA restaurant and café
06.2014 - 06.2018
English upgrading program -
Sheridan College
Bachelor of Science, Business Management -
National Ribat University
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