Elmira Mazinani
Calgary,AB
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level banking position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Office Manager and Administrative Assistant
Importer Company (SETAK ARANG ARAS J.S COMPANY)
09.2011 - 02.2021
- Wide ranging responsibilities include resource allocation, staff training and supervision, implementation of office procedures and processes, customer liaison and support, and preparing financial reports.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Scheduled office meetings and client appointments for staff teams.
- Assisted development and implementation of new administrative procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Customer Service and Everyday Banking
Banking Finance
01.2011 - 09.2011
- Being a trainee for 3 months
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Promoted available products and services to customers during service, account management, and order calls.
- Processed various transactions with accuracy and according to bank standards and legal requirements.
- Assisted customers with navigating bank systems, completing transactions and opening or closing accounts.
- Educated customers about available services, products and bank resources.
Merchandising team
Home depot marlbrough
08.2023 - Current
- Worked with store managers to implement new displays, promotions and store layout changes.
- Monitored and replenished display inventory and restructured according to available stock.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Organized store merchandise racks by size, style, and color.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
Cashier and self checkout assistance
Home Depot Marlborough
04.2023 - 08.2023
- Greeted customers and responded to requests for information.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Approached every question or concern with calm and level-headed approach.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
SCO(self-checkout assistance)
Walmart super center
06.2022 - 02.2023
Cashier
Mr Zagros Restaurant
11.2021 - 05.2022
Cashier and hot table assistance
Paeez fine food
10.2021 - 05.2022
Cashier
Roses newyork restaurant
08.2021 - 09.2021
Education
Master of Science - MBA
PNU University Tehran
01.2011
Bachelor of Science - Microbiology
North Branch of Azad University Tehran
01.2008
Skills
- Outlook
- Custom's law
- Ticketing
- Canadian experience
- Calm Under Pressure
- Flexible and Adaptable
- Self-Directed
- MS Office
- Problem-Solving
- Recordkeeping
References
References available on request
Languages
English
Professional Working
Persian
Native or Bilingual
Timeline
Merchandising team
Home depot marlbrough
08.2023 - Current
Cashier and self checkout assistance
Home Depot Marlborough
04.2023 - 08.2023
SCO(self-checkout assistance)
Walmart super center
06.2022 - 02.2023
Cashier
Mr Zagros Restaurant
11.2021 - 05.2022
Cashier and hot table assistance
Paeez fine food
10.2021 - 05.2022
Cashier
Roses newyork restaurant
08.2021 - 09.2021
Office Manager and Administrative Assistant
Importer Company (SETAK ARANG ARAS J.S COMPANY)
09.2011 - 02.2021
Customer Service and Everyday Banking
Banking Finance
01.2011 - 09.2011
Master of Science - MBA
PNU University Tehran
Bachelor of Science - Microbiology
North Branch of Azad University Tehran
Similar Profiles
George LewisGeorge Lewis
Installer at J.S. Archer CompanyInstaller at J.S. Archer Company
Alireza NajafiAlireza Najafi
Project manager at Abtin Tolid SetakProject manager at Abtin Tolid Setak
VIDYA GANI WIJAYAVIDYA GANI WIJAYA
Medical Intern (Junior Doctor) at Pandan Arang Regional HospitalMedical Intern (Junior Doctor) at Pandan Arang Regional Hospital