Elmina Lyonga
Calgary
Summary
Proven expert in relationship cultivation and crisis intervention, leveraging interpersonal and problem-solving skills honed at St Jeremiah Medical Center. Excelled in building trust, facilitating peer support groups, and providing emergency response, significantly enhancing client wellness and community integration. Demonstrates a commitment to confidentiality and cultural sensitivity, ensuring client-centered support. Empathetic peer support specialist who has proven to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers. Focused professional ready to provide assistance in the form of scheduling appointments, accompanying individuals to meetings and supporting the recovery process. A multitasking Peer Support Specialist offering compassion and respect while communicating effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Peer Support Volunteer
Women's Center of Calgary
02.2024 - Current
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Communicated with individuals' family members, offering information, and insight into support services available at community level.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Attended classes and seminars to enhance knowledge of equipment and operating systems.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Supported individuals dealing with mental health and emotional issues.
Support Worker
St Jeremiah Medical Center
03.2021 - 01.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Kept clients engaged in social networks and communities for personal health and growth.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Promoted community integration by providing extensive physical, emotional and social support.
- Facilitated peer support groups to help clients connect with others.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Documented client progress and activities in accordance with agency policies and procedures.
- Utilized evidence-based practices to provide effective interventions for clients.
Education
Health Care Aide Certificate - Health Care Aide
ABES College
Calgary, AB02.2025
Bachelor of Science - Human Resources Management
University Of Buea
South West Cameroon06.2020
Skills
- Interpersonal abilities
- Communication abilities
- Problem-solving skills
- Relationship-building skills
- Effective collaboration and interaction
- Relationship cultivation
Languages
English
Full Professional
French
Limited Working
Certification
BLS
WHIMS
Child intervention check
Timeline
Peer Support Volunteer
Women's Center of Calgary
02.2024 - Current
Support Worker
St Jeremiah Medical Center
03.2021 - 01.2023
Health Care Aide Certificate - Health Care Aide
ABES College
Bachelor of Science - Human Resources Management
University Of Buea
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