Elmer Garay
Fontana
Summary
Disciplined and service-oriented candidate with experience supporting public safety operations in high-contact environments. Skilled in radio communication, situational awareness, incident reporting, and de-escalation while interacting with diverse populations. Demonstrates leadership through training, mentoring, and team coordination roles, along with strong physical readiness and bilingual communication abilities. Known for reliability, professionalism, and a consistent commitment to serving the community and pursuing a career in law enforcement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Public Safety Assistant
Yaamava’ Resort & Casino at San Manuel
2025.11 - Current
- Serve as a Public Safety Assistant in a high-contact public safety environment, maintaining situational awareness while interacting with large volumes of patrons. Communicate with dispatch using radio procedures, including 10-codes and phonetics, and support safety operations through reporting suspicious activity and documenting information.
- Assist with secure handling and movement of currency and gaming assets, provide technician escorts for ATM access, and support scene management alongside Public Safety Officers. Utilize communication and de-escalation skills when interacting with intoxicated or belligerent individuals to maintain safety and order.
Shift Leader/Trainer
McDonald's
2020.06 - 2025.11
- As a Crew Trainer at McDonald’s, I was responsible for training new hires on company procedures, customer service, and operational standards. I assisted management by reinforcing team performance, maintaining efficiency, and promoting accountability. When managers were unavailable, I assumed leadership of floor operations by coordinating staff, prioritizing tasks, and ensuring effective service.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Solar Panel Installer
M Energy
2023.08 - 2025.09
- Performed residential solar installations by assisting with panel placement, equipment transport, and job site preparation. Operated in physically demanding conditions while following safety protocols, collaborating with team members, and ensuring projects were completed efficiently and according to standards. This position was off-payroll work and I was compensated in cash.
- Checked electrical installation for proper wiring, polarity, grounding, and integrity of terminations.
- Maintained high-quality installations by performing routine inspections, identifying defects, and correcting any issues promptly.
Cheerleading Instructor
Elite Spirit Camps
2023.07 - 2025.08
- Selected as a seasonal summer cheer camp coach (Summers 2022–2025, approximately July 23 through August 3 each year) where I supervised a team, taught routines, and developed participants’ technical skills. Demonstrated leadership, communication, and mentorship by building morale and preparing teams for a final showcase performance.
- Mentored students on effective coaching techniques and safety protocols.
- Organized and led workshops focusing on choreography, stunts, and teamwork dynamics.
Education
High School Diploma -
Summit High School
Fontana, CA2022-05
Skills
- Bilingual communication (Spanish)
- Customer service in high-volume environments
- Verbal communication and interpersonal skills
- Time management and Task Prioritization
- Leadership and team coordination
- Situational awareness and observation
- Radio communication (10-codes and phonetic alphabet)
- Defensive tactics familiarity (MMA Training)
- Incident documentation
Certification
- Seal of Biliteracy
- BSIS Guard Card
- Chemical Agents/ OC Pepper Foam Gel Certificate
- First Aid/ CPR/ AED Certificate
Languages
English
Spanish
Timeline
Public Safety Assistant
Yaamava’ Resort & Casino at San Manuel
2025.11 - Current
Solar Panel Installer
M Energy
2023.08 - 2025.09
Cheerleading Instructor
Elite Spirit Camps
2023.07 - 2025.08
Shift Leader/Trainer
McDonald's
2020.06 - 2025.11
High School Diploma -
Summit High School