EL MEHDI EKHAILOU
Dieppe,NB
Summary
Motivated Cook with 18 months of experience preparing delicious meals for customers. Polished in following proper food handling methods and maintaining correct temperature of food products. Creative and artistic professional committed to strengthening kitchen team with better collaboration, recipes and cooking techniques.
Overview
13
13
years of professional experience
Work History
Livestock Farmer
Self Employed
Larache, Morocco
2020.08 - 2023.06
- Purchased supplies, including seeds and fertilizer.
- Loaded agricultural products into trucks to deliver products to markets or storage facilities.
- Inspected facilities daily to comply with health, sanitation and safety standards and maintain agricultural biodiversity across farm.
- Segregated animals according to weight, age and physical condition.
- Negotiated with buyers for sale, storage or shipment of crops or livestock.
Cook
EL GLOP
LARACHE, MOROCCO
2018.09 - 2020.03
- Inspected dining and serving areas for cleanliness and proper setup.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained and oriented food service employees to perform with excellence, managed day-to-day activities of subordinates and assigned responsibility for ongoing specialization areas.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Airline Customer Service Agent
ETIHAD AIRWAYS
ABU DHABI, UAE
2013.09 - 2018.07
- Assisted customers with ticket purchases, trip planning, pricing and scheduling.
- Addressed customer inquiries via email, telephone calls or in person, providing prompt response or follow-up.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Representative
GRAFIPLATE
TANGIER, MOROCCO
2010.03 - 2013.04
- Organized sale calls with customers and vendors.
- Attended trade shows and sales conferences such as Drupa which is the largest printing equipment exhibition in the world (Germany) to network and obtain new business relationships
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
- Attended trade shows and sales conferences to network and obtain new business relationships.
Education
Bachelor of Arts - ENGLISH STUDIES AND LITERATURE
ABDELMALEK ESSAADI UNIVERSITY
TETOUAN. MOROCCO06.2012
Associate of Science - Information Technology
ECOLE TECHNIQUE D'INFORMATIQUE ET DE TECHNOLOGIE
TETOUAN. MOROCCO07.2011
Diploma in Food Industry Roles & Responsibilities
Alison
Skills
- Dish Preparation
- Verbal and Written Communication
- Quality Inspections
- Cleaning and Organization
- Food Handlers Certification
Languages
Arabic
First Language
English
Advanced
C1
French
Upper Intermediate (B2)
B2
Spanish
Intermediate (B1)
B1
Accomplishments
- Letter Of Appreciation for attendance record of zero occasions of sickness or absence.
- Certificate Of Appreciation for demonstrating the value of taking responsibility.
- Certificate for completing the Career Development Program at ETIHAD AIRWAYS
- Successfully completed a course in Emergency First Aid including CPR&AED
Timeline
Livestock Farmer
Self Employed
2020.08 - 2023.06
Cook
EL GLOP
2018.09 - 2020.03
Airline Customer Service Agent
ETIHAD AIRWAYS
2013.09 - 2018.07
Sales Representative
GRAFIPLATE
2010.03 - 2013.04
Bachelor of Arts - ENGLISH STUDIES AND LITERATURE
ABDELMALEK ESSAADI UNIVERSITY
Associate of Science - Information Technology
ECOLE TECHNIQUE D'INFORMATIQUE ET DE TECHNOLOGIE
Diploma in Food Industry Roles & Responsibilities
Alison
hobbies
- Cooking
- Hiking
- Camping