Ellyza Jhene Deganos
Sacramento
Summary
Dedicated receptionist with strong customer service and organizational skills. Proven ability to manage multiple tasks efficiently while maintaining a welcoming environment for visitors. Known for being a fast-learner, reliable, and shows efficiency at work.
Overview
1
1
year of professional experience
Work History
Receptionist
Atria Senior Living
Carmichael, CA
02.2025 - Current
- Greeted and assisted visitors, ensuring a welcoming environment.
- Assisted residents and family members by providing answers to general questions about the community and other questions.
- Answered and managed incoming phone calls in a cheerful and marketing way, and routed inquiries to appropriate departments.
- Updated scheduled appointments and maintained calendar for office staff.
- Organized and maintained filing systems for easy access to resident information.
- Performed other clerical duties as needed, such as filing, photocopying, and collating.
- Maintains copy and fax machines, assists users, send faxes, and retrieves and routes incoming faxes.
- Maintained cleanliness and organization of front desk area to enhance office appearance.
- Maintained current list of residents who are hospitalized or who stayed out of the community.
- Delivered packages to the resident's doors.
- Collects money for store purchases, rents, and meal tickets.
Education
Associate of Science - Pre-Health Occupation
American River College
Sacramento, CA05-2028
High School Diploma -
STI College Caloocan
Caloocan, Metro Manila, Philippines07-2024
Skills
- Organization skills
- Multitasking
- Customer Service
- Problem-Solving
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Adaptability
- Fast learner & Quick Decision Making
- Team work
Languages
English
Professional Working
Timeline
Receptionist
Atria Senior Living
02.2025 - Current
Associate of Science - Pre-Health Occupation
American River College
High School Diploma -
STI College Caloocan