Ellyn Delinsin Santos Rodas De Murcia
Novato
Summary
Highly skilled in managing housekeeping operations, ensuring cleanliness standards and enhancing guest satisfaction. Possess robust skills and inventory control. Known for implementing effective housekeeping protocols and spearheading quality improvement initiatives. Strong interpersonal skills foster positive relationships with staff and guests alike.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
House keeper, Executive Housekeeping Manager
Private
Belvedere Tiburon
06.2013 - Current
- Managed daily operations of housekeeping department in luxury private estate.
- Developed training programs for housekeeping staff, improving service quality and consistency.
- Oversaw inventory management of cleaning supplies and equipment, ensuring timely availability and reducing waste.
- Implemented cleaning protocols to maintain high standards of hygiene and safety.
- Ordered supplies, equipment, and chemicals necessary for daily operations.
- Inspected rooms on a regular basis to verify that they meet quality standards.
- Maintained accurate records of inventory levels, cleaning supplies, and equipment repairs.
- Coordinated with vendors on maintenance contracts and service agreements to maintain operational standards.
- Reported maintenance issues promptly to ensure a safe environment.
- Collaborated with team members to optimize cleaning schedules and workflows.
- Disinfected telephones, light switches and other frequently touched objects.
Residential House Manager
Susan Kim
San Anselmo
08.2018 - 05.2025
- Conducted regular safety checks and implemented preventive measures as necessary.
- Supervised a team of housekeepers, gardeners, and other personnel responsible for maintaining the property's upkeep and appearance.
- Managed daily operations for residential properties to ensure smooth functioning.
- Oversaw maintenance requests and coordinated repairs with vendors and contractors.
Education
Law
Universidad San Carlos
Guatemala , Guatemala 01.2000 - 06.2005
Skills
- Inventory management
- Cleaning protocol
- Vendor coordination
Languages
Spanish, English
Elementary
Affiliations
Hiking , running
Timeline
Residential House Manager
Susan Kim
08.2018 - 05.2025
House keeper, Executive Housekeeping Manager
Private
06.2013 - Current
Law
Universidad San Carlos
01.2000 - 06.2005