DUNCAN ENGWAU
Kamloops
Summary
- Currently pursuing a Post Baccalaureate Diploma in Business Administration with an undergraduate degree in Bachelor of Science majoring in Economics and minoring in math.
- 2 years experience working in B2B marketing company which including carrying out research.
- Knowledge in research and data analysis using both qualitative and quantitative analysis using software.
- Excellent research skills developed by participating in different research projects.
- Quantitative and qualitative data analysis skills developed through in class training and different research projects participated in.
- Strong communication skills with an ability to lead a team developed through working in different team settings and being a manager.
- Excellent time management skills with the ability to balance multiple research tasks and meet deadlines efficiently.
- Proficient in all MS office software (Excel including pivot tables, word, power point, Access).
Overview
5
5
years of professional experience
Work History
Personal Support Worker
Nexus
05.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented vitals, behaviors, and medications in client medical records.
Seasonal Sales Associate
Old Navy
10.2023 - 01.2024
- Demonstrated exceptional sales skill by interacting with customers which resulted in a 32% conversion rate
- Increased Old Navy customer loyalty by having different customers join the Old Navy loyalty program.
- Handled transactions efficiently while adhering to company policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Part Time Property Manager
DK apartments
03.2021 - 08.2023
- Oversaw property operations ensuring efficient property leasing, maintenance of the property and tenant relations. This developed further my ability to be detailed oriented ensuring that the lease agreements are well documented and tenants adhere to it.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Drafted and kept records of all monthly reports.
Assistant Manager
SMbrands
01.2023 - 07.2023
- Drove the company to remarkable achievements by signing up more than 5 new business companies seeking marketing expertise.
- Increased social media engagement by frequently and consistently posting content on social media platforms. Analysed the engagement of the content and coming up with strategies on how to increase engagement when necessary
- Effectively communicated with clients and the company team resulting into a cohesive workflow and project collaboration. This significantly improved my ability to convey complex ideas and developed my interpersonal skills leading to a productive work environment.
- Conducted comprehensive market research for the different client projects. Identified the current market trends resulting into producing high quality blog articles and graphics content for clients.
- Regularly researching for information and writing over 50 articles for different clients. This enhanced and further developed writing skills.
- Organized and kept records of all client files, freelance employees and handled payments.
Content Creator
SMBrands
03.2021 - 11.2022
- Wrote different blog articles for different business clients showcasing their products further developing written communication skills.
- Created logos, posters, infographics etc. for social media posts using a simple graphic design tool, such as Canva.
- Adopted to using different company software that was required for smooth operating of the company.
- Strengthened content through proofreading and editing.
- Enhanced brand recognition through development of tailored marketing materials and visually appealing graphics.
- Implemented strategies and tactics to grow followers on social media channels.
Intern
Uganda Civil Aviation Authority
06.2019 - 07.2019
- Supported staff members by handling over 20 files for the different arriving and departing airlines. This comprised of properly organising airline data, verification of the data and filing the data accordingly
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organised files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Participated in data collection and passenger tracking of the number of passengers coming in and leaving the airport in July.
- Participated in data coding, analysis and verification of the data collected from the airport survey. Concluded the project with writing a report on the findings.
Education
Post Baccalaureate Diploma - Business Administration
Thompson Rivers University
Kamloops, BC08.2026
Bachelor of Science (Honours) - Economics
Makerere University
Kampala, Uganda03.2021
Research Publication
Julius Okello, Massa Dorothy and Okello Engwau Elly Duncan, Policy implications of social protection initiatives in reducing household vulnerability to poverty in Uganda, GSJ Journal Publication
Available at: https://www.globalscientificjournal.com/journal_volume9_issue5_May_2021_edition_p3.html
Training And Certificates
- First Aid & CPR/AED Level C, 10/01/23
- Certificate of award for completion of basic training in French, Alliance Francaise, Uganda, 02/01/17
Awards
- Research Publication Award, Global Scientific Journals, 05/01/21
- Government of Uganda fully funded Scholarship, 03/01/17
Volunteer Experience
- Students Against COVID, Kampala, Uganda, Volunteer, Led a team distributing sanitary towels to the underprivileged children in Masaka district, Uganda during COVID-19., Spearheaded a team to sensitise communities on the value of hand washing during COVID-19., Provided other necessities such food, clothing, hand sanitisers, soap etc., Supported students with injuries from sporting events., Provided water to participants in sports activities., 01/01/21
- Uganda Red Cross Society, Kampala, Uganda, Volunteer, 03/01/12
References
References are available on request.
Timeline
Personal Support Worker
Nexus
05.2024 - Current
Seasonal Sales Associate
Old Navy
10.2023 - 01.2024
Assistant Manager
SMbrands
01.2023 - 07.2023
Part Time Property Manager
DK apartments
03.2021 - 08.2023
Content Creator
SMBrands
03.2021 - 11.2022
Intern
Uganda Civil Aviation Authority
06.2019 - 07.2019
Post Baccalaureate Diploma - Business Administration
Thompson Rivers University
Bachelor of Science (Honours) - Economics
Makerere University
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