Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Elly Robertson

Edmonton,Canada
Elly Robertson

Summary

Dedicated person with extensive experience collaborating with clients and children, promptly identifying needs and recommending solutions and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

6
years of professional experience
1
Certification

Work History

Party City

Associate
07.2022 - Current

Job overview

  • Assisted customers with product and service inquiries.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Handled interactions with shipments and delivery services.
  • Collected, arranged and input information into database system.
  • Assist customers in planning decorations for their events and celebrations.

Canadian Tire

Sales Associate
03.2019 - 03.2022

Job overview

  • Stocking the shelves with multiple pallets worth of merchandise.
  • Setting up and rearranging aisles, shelves, and displays.
  • Assisting customers with questions, offering them recommendations, advice, and solutions.
  • Watering and caring for over thousands of plants trees and shrubs.
  • Wiping down commonly touched surfaces with regulated sensitization procedures.
  • Lifting heavy objects for people with reduced mobility

Toys "R" Us

Seasonal Cashier
10.2018 - 12.2018

Job overview

  • Handle purchases of up to $8,000, process returns, online orders, baby registries, ask for charity donations.
  • Standard commonly touched surface cleaning procedures.
  • Register and fulfill items from a baby registry.
  • Assist customers with questions about products and services.

Education

Canadian Tourism College
Vancouver, BC

Diploma from Flight Attendant
06.2022

J Percy Page High School
Edmonton, AB

High School Diploma
06.2021

Skills

  • Customer Engagement
  • POS System Operations
  • Shipment Processing
  • French Speaking
  • Caring
  • Determined
  • Patient
  • Multitasking
  • Attention to Detail
  • Issue Resolution

Certification

  • Serving It Right
  • Food Safe
  • Standard First Aid with CPR "C" & AED
  • Assisting Travelers with Disabilities
  • Cabin Fire Fighting + Raft Training

Timeline

Associate

Party City
07.2022 - Current

Sales Associate

Canadian Tire
03.2019 - 03.2022

Seasonal Cashier

Toys "R" Us
10.2018 - 12.2018

Canadian Tourism College

Diploma from Flight Attendant

J Percy Page High School

High School Diploma
Elly Robertson