Elly Callele
Vancouver,Canada
Summary
Well-organized professional. Friendly and personable bringing exceptional customer service experience.
Overview
5
5
years of professional experience
Work History
Craft Service
Film Industry
09.2019 - Current
- Observed Occupational First Aid 3 medical calls and wrote confidential reports following the calls
- Attentively sorted and filed company receipts
- Handled food with caution and attention
- Worked flexible hours; days, nights, weekends.
Covid Compliance Officer
Film Industry
01.2023 - 04.2023
- Monitored the current Covid protocols of a film set with diligence and accuracy
- Ensured mandatory protocols were met and being followed by all crew members
- Assisted with carefully ensuring all crew members were tested
- Notified crew members of their test results immediately and with anonymity.
Production Assistant
Film Industry
06.2022 - 04.2023
- Set up and took down essential parts of film sets with careful consideration of the materials used
- Maintained flow of film sets ensuring positive feedback from crew
- Served as security for film sets ensuring careful monitoring in order to prevent disturbances and encourage safety
- Prevented disturbances during filming
- Worked flexible hours; days, nights, weekends.
Front Desk Concierge
The Arbutus Club
10.2018 - 04.2022
- Resolved customer problems and complaints yielding positive results and feedback from the members
- Worked alongside others with interpersonal skills promoting a harmonious work environment
- Responded to inquiries from callers seeking information with a knowledgeable and positive attitude
- Handled switchboard telephone while directing callers to the appropriate person
- Handled bookings for various services with careful attention to detail
- Checked guests in for events and usage of the club
- Handled cash and credit payments.
Education
Bachelor of Arts in Psychology -
The University of British Columbia
05.2024
Skills
- Conflict Resolution
- Knowledgeable in Microsoft Office
- Customer Service Experience
- Excel Spreadsheet Knowledge
Additional Information
- Student Voice Forum Leader (06/01/14-05/01/18)
- Volunteer at Happy Cat Haven (05/01/11-06/01/13)
- Member of Psychology Student Association through The University of British Columbia (09/01/20-current)
- Volunteer at Mel Zajac Swim Meet (06/01/22)
- Volunteer Crisis Responder for Kids Help Phone (10/01/23-current)
Timeline
Covid Compliance Officer
Film Industry
01.2023 - 04.2023
Production Assistant
Film Industry
06.2022 - 04.2023
Craft Service
Film Industry
09.2019 - Current
Front Desk Concierge
The Arbutus Club
10.2018 - 04.2022
Bachelor of Arts in Psychology -
The University of British Columbia