Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Elly Callele

Vancouver,Canada

Summary

Well-organized professional. Friendly and personable bringing exceptional customer service experience.

Overview

5
5
years of professional experience

Work History

Craft Service

Film Industry
09.2019 - Current
  • Observed Occupational First Aid 3 medical calls and wrote confidential reports following the calls
  • Attentively sorted and filed company receipts
  • Handled food with caution and attention
  • Worked flexible hours; days, nights, weekends.

Covid Compliance Officer

Film Industry
01.2023 - 04.2023
  • Monitored the current Covid protocols of a film set with diligence and accuracy
  • Ensured mandatory protocols were met and being followed by all crew members
  • Assisted with carefully ensuring all crew members were tested
  • Notified crew members of their test results immediately and with anonymity.

Production Assistant

Film Industry
06.2022 - 04.2023
  • Set up and took down essential parts of film sets with careful consideration of the materials used
  • Maintained flow of film sets ensuring positive feedback from crew
  • Served as security for film sets ensuring careful monitoring in order to prevent disturbances and encourage safety
  • Prevented disturbances during filming
  • Worked flexible hours; days, nights, weekends.

Front Desk Concierge

The Arbutus Club
10.2018 - 04.2022
  • Resolved customer problems and complaints yielding positive results and feedback from the members
  • Worked alongside others with interpersonal skills promoting a harmonious work environment
  • Responded to inquiries from callers seeking information with a knowledgeable and positive attitude
  • Handled switchboard telephone while directing callers to the appropriate person
  • Handled bookings for various services with careful attention to detail
  • Checked guests in for events and usage of the club
  • Handled cash and credit payments.

Education

Bachelor of Arts in Psychology -

The University of British Columbia
05.2024

Skills

  • Conflict Resolution
  • Knowledgeable in Microsoft Office
  • Customer Service Experience
  • Excel Spreadsheet Knowledge

Additional Information

  • Student Voice Forum Leader (06/01/14-05/01/18)
  • Volunteer at Happy Cat Haven (05/01/11-06/01/13)
  • Member of Psychology Student Association through The University of British Columbia (09/01/20-current)
  • Volunteer at Mel Zajac Swim Meet (06/01/22)
  • Volunteer Crisis Responder for Kids Help Phone (10/01/23-current)


Timeline

Covid Compliance Officer

Film Industry
01.2023 - 04.2023

Production Assistant

Film Industry
06.2022 - 04.2023

Craft Service

Film Industry
09.2019 - Current

Front Desk Concierge

The Arbutus Club
10.2018 - 04.2022

Bachelor of Arts in Psychology -

The University of British Columbia

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Elly Callele