Ellora Laval
Pickering,Canada
Summary
Customer-focused professional with experience in customer service, sales, and food service. Known for delivering exceptional service, building strong customer relationships, and managing transactions with accuracy. Strong multitasking, time management, and problem-solving skills. Open to full-time or part-time roles within a dynamic team.
Overview
2
2
years of professional experience
Work History
Parts Advisor
Acura Pickering
04.2024 - 10.2024
- Communicated effectively with customers to resolve issues and ensure satisfaction
- Processed orders, returns, and warranties with accuracy
- Utilized proprietary software for cataloging, ordering, and record-keeping
- Assisted customers in identifying and purchasing the correct parts, ensuring timely and accurate deliveries for a smooth service experience
Sales Associate
La Vie En Rose
05.2023 - 12.2023
- Delivered exceptional customer service, addressing concerns promptly
- Processed cash transactions and adhered to cash handling policies
- Organized store displays to boost sales and attract customers
- Increased sales by 15% through upselling and customer engagement
Server
Wing House Express
01.2023 - 04.2023
- Provided efficient, friendly service during peak hours to ensure customer satisfaction
- Maintained cleanliness and organization of the dining area
- Assisted customers with menu recommendations and information
- Received positive feedback for consistent, high-quality service
Skills
- Customer Service Excellence
- Cash Handling & Accuracy
- Time Management
- Team Collaboration
- Problem-Solving
- POS System Proficiency
- Inventory Management
- Microsoft Office Suite
Timeline
Parts Advisor
Acura Pickering
04.2024 - 10.2024
Sales Associate
La Vie En Rose
05.2023 - 12.2023
Server
Wing House Express
01.2023 - 04.2023
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