ELLIZA JAMEER
Summary
Detail-oriented Business Administration graduate experienced in office administration and customer service. Supported administrative operations through efficient scheduling, data entry, and record maintenance while delivering exceptional client support in fast-paced environments. Collaborated effectively within team settings, managing sensitive information and prioritizing tasks to enhance overall operational efficiency.
Overview
6
6
years of professional experience
Work History
Aquatics Associate
Big Al's Aquarium Supercenter
Kitchener, Ontario
06.2026 - Current
- Provided care for animals and maintained aquatic tanks in optimal condition.
- Identified customer needs promptly to enhance satisfaction.
- Executed multiple tasks simultaneously while ensuring meticulous attention to detail.
- Maintained cleanliness of surfaces to promote a healthy environment for employees and customers. to maintain a sanitary environment. and organized work area to uphold a safe environment for employees and customers.
Management Assistant
ARYN Management
Waterloo, Ontario
01.2025 - Current
- Sorted property files for multiple houses and apartment buildings.
- Conducted phone calls to various companies for service coordination.
- Scheduled phone and in-person appointments for inspections, cleaning, and pest control.
- Drafted notices for inspections and information letters for new tenants.
Summer Camp Leader
City of Kitchener
Kitchener, Ontario
06.2026 - 08.2026
- Supervised daily camp activities and ensured participant safety.
- Organized engaging programs fostering teamwork and creativity among campers.
- Built relationships with campers through positive interactions and encouragement.
- Identified safety concerns and acted quickly to resolve issues and keep campers safe and healthy.
Office Administrator
Mohawk College Mississauga Campus
Kitchener, Canada
10.2025 - 11.2025
- Organized and maintained filing systems, including electronic databases and records.
- Developed and maintained filing systems for easy access to documents.
- Answered incoming calls professionally and directed callers to appropriate personnel or departments.
- Organized student records and ensured compliance with data management policies.
Customer Service Representative
The Hudson's Bay Company
Kitchener, Canada
01.2022 - 12.2024
- Resolved customer complaints through effective communication and problem-solving techniques.
- Assisted customers with inquiries about products and services.
- Handled returns and exchanges while adhering to company policies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Village Worker
Region of Waterloo Museum
Kitchener, Canada
01.2021 - 12.2023
- Assisted visitors with inquiries and provided engaging tours of museum exhibits.
- Engaged with visitors to provide information about exhibits and events.
- Collaborated with staff on event planning, logistics, and coordination efforts.
- Collaborated with team members to set up special events and workshops.
Youth Leadership Participant
City of Kitchener
Kitchener, Canada
07.2023 - 08.2023
- Executed daily activities, ensuring smooth operations and camper engagement.
- Facilitated emotional regulation for campers, promoting their well-being and resilience.
- Fostered positive relationships with campers and leadership through a constructive attitude.
- Established strong connections with campers and staff by providing consistent support. with campers and staff through consistent support. with campers and leadership through a constructive attitude.
Summer Camp Leader (BYLD Program)
City of Kitchener
Kitchener, Canada
02.2023 - 02.2023
- Developed leadership skills and boosted self-confidence through diverse activities.
- Completed on-the-job training to enhance professional competencies.
- Acquired knowledge of protocols essential for BYLD leadership. and responsibilities for BYLD leadership.
- Participated in on-the-job training to improve professional competencies.
Education
Business Administration - Honours -
Trios College
Kitchener, ON01-2025
Skills
- Attention to Detail
- Accuracy
- Time Management
- Multitasking
- Record Management
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Telephone Reception
- Professional Correspondence
- Admin Operations
- Office Administration
- Business Administration
- Creative program design
- Team building
- Relationship building
- Stress management
- Verbal Communication
- Written Communication
- Relationship building
- Conflict resolution
- Stress management
- Animal care
- CPR -C
- First Aid
- Worker Health and Safety Awareness
Work And Internship History
Aquatics Associate, Big Al's Aquarium Supercenter, Kitchener, ON | Jun 2026–Present
Summer Camp Leader, City of Kitchener, Kitchener, ON | Jun 2026–Present
Office Administrator, Mohawk College Mississauga Campus (Remote) | Oct 2025–Nov 2025
Customer Service Representative, The Hudson's Bay Company, Kitchener, ON | Jan 2022–Dec 2024
Village Worker, Region of Waterloo Museum, Kitchener, ON | Jan 2021–Dec 2023
Youth Leadership Participant, City of Kitchener, Kitchener, ON | Jul 2023–Aug 2023
Summer Camp Leader (BYLD Program), City of Kitchener, Kitchener, ON | Feb 2023–Feb 2023
Relevant Skills
Customer Service • Client Relations • Appointment Scheduling • Data Entry & Database Management • Confidential Record Keeping • Administrative Support • Report Preparation • Payment Processing • Documentation Management • Multitasking • Attention to Detail • Team Collaboration
Timeline
Aquatics Associate
Big Al's Aquarium Supercenter
06.2026 - Current
Summer Camp Leader
City of Kitchener
06.2026 - 08.2026
Office Administrator
Mohawk College Mississauga Campus
10.2025 - 11.2025
Management Assistant
ARYN Management
01.2025 - Current
Youth Leadership Participant
City of Kitchener
07.2023 - 08.2023
Summer Camp Leader (BYLD Program)
City of Kitchener
02.2023 - 02.2023
Customer Service Representative
The Hudson's Bay Company
01.2022 - 12.2024
Village Worker
Region of Waterloo Museum
01.2021 - 12.2023
Business Administration - Honours -
Trios College