Summary
Overview
Work History
Education
Skills
Timeline
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Elliotte Ralston

Burlington,ON

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Barista

Fortinos Supermarket
05.2021 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote afun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Hostess

Lord Byron Steak & Seafood House
06.2020 - 09.2020
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Bachelor of Science - Marine And Freshwater Biology

University of Guelph
Guelph, ON
2027

High School Diploma -

Aldershot High School
Burlington, ON
06.2023

Skills

Opening and closing duties

  • Order Taking
  • Cash Handling
  • POS Systems
  • Safe Food Handling
  • New Hire Training

Timeline

Barista

Fortinos Supermarket
05.2021 - Current

Hostess

Lord Byron Steak & Seafood House
06.2020 - 09.2020

Bachelor of Science - Marine And Freshwater Biology

University of Guelph

High School Diploma -

Aldershot High School

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Elliotte Ralston