Elliott Roberts
180 Steuart St. 190133 San Francisco
Summary
Reliable and safety-focused professional with a strong background in hands-on equipment operation, time-sensitive project completion, and excellent customer service. Skilled in route planning, inventory handling, and adapting quickly to changing priorities. Committed to delivering packages accurately, on time, and with a positive customer experience.
Overview
9
9
years of professional experience
Work History
DOT Courier
FedEx
Modesto, CA
09.2025 - Current
- Coordinated timely delivery schedules to enhance service efficiency and customer satisfaction.
- Managed documentation for shipments, ensuring compliance with DOT regulations and company policies.
- Optimized delivery routes using GPS technology to reduce transit time and fuel costs.
- Mentored junior couriers on best practices for package handling and customer interaction.
- Implemented safety protocols to minimize incidents during transportation of goods.
- Contributed to team success by collaborating effectively with fellow couriers on shared routes or larger projects requiring multiple personnel resources.
- Expedited urgent shipments when required, prioritizing tasks efficiently to meet critical deadlines without compromising quality of service.
- Maintained accurate records of pick-ups and deliveries, ensuring proper documentation and adherence to DOT regulations.
- Demonstrated excellent customer service skills at each pick-up and delivery location, fostering positive relationships with clients and representing the company professionally.
Metal Fabricator
P.I. Engineering
Folsom, California
10.2020 - 03.2025
- Operated tools, machinery, and safety equipment with precision, meeting tight deadlines on multiple projects.
- Interpreted blueprints and instructions to ensure accurate and efficient work completion.
- Maintained a clean, organized, and hazard-free work environment.
Manager
(AA) Alfred and Amos Insurance Company
Modesto, California
07.2017 - 10.2019
- Led a team to meet performance targets and deliver high-quality customer service.
- Trained and supervised staff to ensure compliance with company standards.
- Handled client accounts, resolved issues quickly, and built long-term customer relationships.
Education
Associate of Science - Business
Lake Tahoe Community College
Lake Tahoe, CA06.2024
Skills
- Safe Vehicle & Equipment Operation
- Route & Time Management
- Package Handling & Inventory Control
- Customer Service & Client Relations
- Problem-Solving & Adaptability
- Attention to Detail & Accuracy
Timeline
DOT Courier
FedEx
09.2025 - Current
Metal Fabricator
P.I. Engineering
10.2020 - 03.2025
Manager
(AA) Alfred and Amos Insurance Company
07.2017 - 10.2019
Associate of Science - Business
Lake Tahoe Community College