Ellioth Garcia
INDIO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Assistant Service Director
Forest Lawn Memorial Park
Cathedral City
01.2025 - Current
- Oversaw staff training and development, improving service delivery and staff engagement.
- Directed daily operations of memorial services and events, ensuring compassionate support for families.
- Coordinated logistics for funerals, ensuring smooth execution of ceremonies.
- Collaborated with community partners, strengthening relationships and enhancing outreach efforts.
Safety and Security Manager
Marriott Hotels
Indian Wells
11.2023 - 12.2024
- Managed a team of security personnel in accordance with company policies and procedures.
- Reviewed and updated safety policies in line with industry standards.
- Reviewed incident reports regularly to pinpoint trends in accident occurrences and inform preventive measures.
- Facilitated safety meetings to enhance staff awareness of safety protocols and procedures.
Safety and Security Officer
Marriott Hotel
Indian Wells
06.2021 - 11.2023
- Responded promptly to alarms and disturbances, addressing guest safety concerns effectively.
- Monitored hotel premises to ensure safety compliance and adherence to security protocols.
- Investigated theft, vandalism, and other criminal activities to enhance property security.
- Trained staff on safety policies and emergency response protocols effectively.
Deli Team Lead
Tower Market
Rancho Mirage
10.2020 - 10.2021
- Supervised deli staff to enhance daily operations and customer service.
- Managed inventory levels for meats, cheeses, and prepared foods to ensure product freshness and quality.
- Trained new team members on food safety standards and proper equipment usage to promote a safe work environment.
Maintenance Technician
Sacred Heart Church and Catholic School
Palm Desert
08.2019 - 04.2021
- Conducted routine maintenance on church facilities and school buildings to ensure safe and functional environments.
- Inspected equipment regularly to uphold safety standards and ensure proper functionality.
- Managed inventory of tools, supplies, and maintenance equipment to support efficient maintenance operations.
Pool Attendant
Hyatt Regency
Indian Wells
05.2018 - 09.2019
- Monitored pool area to uphold safety and cleanliness standards, ensuring guest well-being.
- Assisted guests with poolside activities and equipment usage, promoting enjoyable experiences.
- Enforced hotel policies and regulations to ensure guest compliance.
- Delivered excellent customer service to elevate guest satisfaction and engagement.
Education
Indio High School
Indio, CASkills
- Service coordination
- Customer relationship management
- Customer service
- Operational oversight
- Operations management
- Logistics management
- Risk management
- Financial oversight
- Staff development
- Team leadership
Languages
Spanish
Native/ Bilingual
English
Full Professional
French
Limited
Timeline
Assistant Service Director
Forest Lawn Memorial Park
01.2025 - Current
Safety and Security Manager
Marriott Hotels
11.2023 - 12.2024
Safety and Security Officer
Marriott Hotel
06.2021 - 11.2023
Deli Team Lead
Tower Market
10.2020 - 10.2021
Maintenance Technician
Sacred Heart Church and Catholic School
08.2019 - 04.2021
Pool Attendant
Hyatt Regency
05.2018 - 09.2019
Indio High School