Elliot Warner
Barrie,ON
Summary
Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
25
25
years of professional experience
Work History
Owner
Yr Pools and Construction
Newmarket , Ontario
02.2000 - Current
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Sales of pools and landscaping
- Sales trainer for staff
- Customers acquisitions
- Follow calls
- Quality service inspections
- Project Managment
- Negotiated contracts with vendors and suppliers.
- Analyzed industry trends to develop competitive strategies.
- Maintained relationships with existing clients by providing superior customer service.
- Organized events such as trade shows and conferences.
- Developed policies and procedures for the organization.
- Conducted performance reviews for employees on a regular basis.
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Managed sales presentations to promote product and brand benefits.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Forecasted customer demand to set prices or credit terms for goods or services.
Salesperson
Dolphin Fiberglass Pools
Trenton, Ontario
01.2020 - 05.2022
- Developed and implemented strategies to meet sales quotas.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
- Conducted market research to identify industry trends and customer needs.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Assisted customers in selecting appropriate products or services for their needs.
- Participated in trade shows, conferences, and other marketing events.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Advised customers on the latest product features and benefits.
- Compiled reports on sales activity, progress towards goals, and other metrics.
- Educated customers about products and services offered by the company.
- Developed pricing proposals tailored to individual client requirements.
- Developed key customer relationships to increase sales.
- Increased sales of pools from 190 yr to over 500yr
- Helped owners increase overall sales so they could be acquired by another company
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
Education
Some College (No Degree) - Small Business Management
Seneca Collage
King City, ONSkills
- Self Starter
- Network Builder
- Sales Process Follower ( from the open to the close )
- Overcoming Objections
- Friendly
- Social Media
- Cold Calling
- Motivated to sell
- Project estimating
- Customer Relations
- Sales Leadership
- Marketing
- Relationship Building
- Profit and loss analysis
- Sales management
- Negotiation
Timeline
Salesperson
Dolphin Fiberglass Pools
01.2020 - 05.2022
Owner
Yr Pools and Construction
02.2000 - Current
Some College (No Degree) - Small Business Management
Seneca Collage