Elliot Di Martino
Mission Viejo
Summary
Dynamic sales representative with proven success at The Grit, excelling in customer relations and lead generation. Experienced in POS system operation and maintaining health and safety compliance, contributing to a positive and productive work environment. Solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and leadership techniques.
Overview
3
3
years of professional experience
Work History
Marketing Representative
The Grit
05.2025 - 05.2025
- Temporary position in which I:
- Talked to hundreds of clients everyday as a door to door marketing rep.
- Developed cohesive marketing strategies in which the ability to show a product in its best light w
- Generated leads for sales teams through strategic product demonstrations and presentations.
- Surpassed required goals as a first time sales associate and contributed to the company's increased revenue.
Host
California Pizza Kitchen
11.2024 - 04.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Developed flexibility as a team member by running take out or taking over food runner responsibilities on especially busy nights.
Barista
STARBUCKS COFFEE COMPANY
06.2022 - 11.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Developed communication skills and familiarity with Starbucks policies as a Barista Trainer.
- Worked at multiple stores as both a Barista and Barista trainer, allowing for a diverse experience of different stores, teams, and expectations.
Education
Bachelor of Science - Economics
Concordia University Irvine
Irvine, CA05-2028
Saddleback Christian Academy
Mission Viejo, CA05-2024
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Team collaboration
- Leadership experience
- Health and safety compliance
- POS system operation
- Multitasking proficiency
- Effective time management
Timeline
Marketing Representative
The Grit
05.2025 - 05.2025
Host
California Pizza Kitchen
11.2024 - 04.2025
Barista
STARBUCKS COFFEE COMPANY
06.2022 - 11.2024
Bachelor of Science - Economics
Concordia University Irvine
Saddleback Christian Academy
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