ELLIE MACDONALD
Charlottetown
Summary
Offering strong interpersonal skills and genuine interest in hospitality, keen to learn and grow in dynamic environment. Brings ability to quickly pick up food safety standards and service techniques, coupled with excellent communication and teamwork skills. Ready to use and develop customer service and organizational skills.
Overview
4
4
years of professional experience
Work History
Food and Beverage Attendant
Beavertails
06.2025 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
Host
Peakes Quay
05.2025 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Dance Assistant
24Strong
09.2021 - 04.2025
- Assist in delivering individual instructions to students
- Keep dance studio clean and tidy
- Arrive on time with positive attitude
Food and Beverage Attendant
Beavertails
06.2024 - 09.2024
- Completion of the Food and Safety course. Certificate
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
Food and Beverage Attendant
Beavertails Maritime Fun
06.2023 - 08.2023
- Greeted guests to provide friendly and welcoming experience.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
Education
Grade 9 -
Queen Charlotte Junior High
Charlottetown07.2025
Skills
- Adaptability under pressure
- Reliability and punctuality
- Food safety
- Kitchen support
- Guest services
- Phone orders
Timeline
Food and Beverage Attendant
Beavertails
06.2025 - Current
Host
Peakes Quay
05.2025 - Current
Food and Beverage Attendant
Beavertails
06.2024 - 09.2024
Food and Beverage Attendant
Beavertails Maritime Fun
06.2023 - 08.2023
Dance Assistant
24Strong
09.2021 - 04.2025
Grade 9 -
Queen Charlotte Junior High
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