Ellie Kim
North York
Summary
Audit professional with over 3 years in the banking industry. Hands-on experience in internal audits, evaluating operational controls, and ensuring compliance with regulatory standards. Skilled in identifying areas for improvement and working closely with stakeholders to implement practical solutions. Highly adaptable and able to work effectively both independently and as part of a team, with great attention to detail and a strong commitment to accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Internal Audit Associate
Shinhan Bank Canada
10.2023 - Current
- Collaborated with the Chief Internal Auditor to develop the Risk-Based Audit Plan and contribute to the preparation of Audit Committee reports, providing key insights for informed decision-making
- Developed and executed comprehensive audit plans and made strategic recommendations to ensure regulatory compliance and address control deficiencies, resulting in improved efficiency and risk management
- Delivered clear, concise communication of audit findings and recommendations to key stakeholders, including auditees, ensuring alignment on necessary actions for timely resolution
- Managed the follow-up process to ensure the prompt and effective remediation of identified control gaps, strengthening internal controls and operational performance
Internal Audit Administrator
Shinhan Bank Canada
08.2022 - 09.2023
- Conducted comprehensive audit tests across various business functions, identifying key findings that contributed to the optimization of internal controls
- Ensured the timely closure of audit recommendations, coordinating with cross-functional teams to track progress and ensure compliance
- Performed daily audits on financial and operational transactions, ensuring accuracy and compliance with internal controls and regulatory standards
- Managed daily self-inspection activities and worked closely with other departments to oversee outsourced audit projects, maintaining a rigorous audit program to improve efficiency and strengthen internal controls
- Delivered detailed monthly and quarterly audit reports to senior management, offering insights on operational efficiency and process improvements
Customer Service Representative
Shinhan Bank Canada
08.2021 - 08.2022
- Provided exceptional customer service, resulting in high customer satisfaction scores and strong relationships with clients
- Implemented streamlined processes for financial transactions, reducing processing times and improving accuracy
- Managed reserve cash with strong attention to detail, ensuring compliance with bank policies and procedures
- Proactively promoted Shinhan Bank's products and services, exceeding sales targets and contributing to branch success
- Collaborated effectively with colleagues, contributing to team goals and a positive work environment
Education Planner
IAE Global
11.2020 - 07.2021
- Provided exceptional academic assistance and support to international students, educating them on critical issues and fostering a positive and inclusive learning environment
- Collaborated with university and college staff to streamline enrollment processes and ensure a smooth transition for international students, improving retention rates and overall student experience
- Managed all student needs and liaised between international students and other University support groups, ensuring timely resolution of issues
- Planned and executed education fairs and events, increasing brand awareness and engaging with prospective students
- Assisted the marketing team in developing and implementing social media strategies, effectively communicating the University's mission and values to diverse audiences
Education
Software Engineering Technology Advanced Diploma -
Centennial College
04.2019
Skills
- Microsoft Office
- Time Management
- Problem Solving
- Interpersonal Skills
- Organization Skills
- Data analytics
Certification
Internal Audit Practitioner
Languages
English
Full Professional
Korean
Native or Bilingual
Timeline
Internal Audit Associate
Shinhan Bank Canada
10.2023 - Current
Internal Audit Administrator
Shinhan Bank Canada
08.2022 - 09.2023
Customer Service Representative
Shinhan Bank Canada
08.2021 - 08.2022
Education Planner
IAE Global
11.2020 - 07.2021
Software Engineering Technology Advanced Diploma -
Centennial College
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