Summary
Overview
Work History
Education
Skills
Timeline
Intern

Ellie Hodacsek

Gabriola,BC

Summary

Proven Pharmacy Assistant with a track record of enhancing customer satisfaction and improving public health outcomes in Community Pharmacies. Specializes in efficient medication dispensing and exemplary customer service, contributing to significant inventory accuracy and patient care. Skilled in insurance collaboration and secure medication storage, demonstrating professionalism and empathy in patient interactions.

Overview

7
7
years of professional experience

Work History

Pharmacy Assistant

Island Pharmacy
04.2020 - Current
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
  • Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
  • Managed approximately 200 incoming calls, drop-ins and faxes per day from customers and Doctor's offices.

Pharmacy Assistant

Costco
07.2018 - 04.2020
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Processed insurance claims accurately, minimizing reimbursement issues and ensuring timely payment for services rendered.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Provided support during immunization clinics, contributing to improved public health outcomes within the community.
  • Managed approximately 500 incoming calls, drop-ins and faxes per day from customers and Doctor's offices.

Education

Bachelor of Science - Biology

Vancouver Island University
Nanaimo, BC
06.2026

Diploma - Pharmacy Technician

Stenberg College
Surrey, BC
12.2024

High School Diploma -

G.P. Vanier
Courtenay
06.2016

Skills

  • Customer Service
  • Document filing
  • Supply Management
  • Order documentation
  • Secure storage of medications
  • Receiving incoming supplies
  • Insurance collaboration
  • Medication Dispensing

Timeline

Pharmacy Assistant

Island Pharmacy
04.2020 - Current

Pharmacy Assistant

Costco
07.2018 - 04.2020

Bachelor of Science - Biology

Vancouver Island University

Diploma - Pharmacy Technician

Stenberg College

High School Diploma -

G.P. Vanier

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Ellie Hodacsek