Elliana Coreno
Fresno
Summary
Outgoing professional with experience in the food and retail industries. Skilled in time management and collaboration, consistently contributing to a positive team environment and delivering exceptional customer service. Ready to make a meaningful impact in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Barista
The Human Bean
Morro Bay, CA
10.2024 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences
- Maintained cleanliness and organization of workstations to promote efficiency
- Assisted customers with menu selections, enhancing overall service experience
- Trained new baristas on equipment operation and customer service standards
- Collaborated with team members to create a positive work environment and improve service quality
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Barista
Dutch Bros
Fresno, CA
10.2022 - 09.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Sales Associate
Bath & Body Works
Fresno, CA
08.2022 - 01.2023
- Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
- Resolved customer inquiries and complaints promptly, improving satisfaction rates through effective problem-solving skills.
- Participated in promotional events, driving foot traffic and increasing awareness of seasonal offerings.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Arts - Journalism
California Polytechnic State University
San Luis Obispo, CA06-2026
Bachelor of Arts - Journalism
Fresno City College
Fresno, CA05-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
Timeline
Barista
The Human Bean
10.2024 - Current
Barista
Dutch Bros
10.2022 - 09.2024
Sales Associate
Bath & Body Works
08.2022 - 01.2023
Bachelor of Arts - Journalism
California Polytechnic State University
Bachelor of Arts - Journalism
Fresno City College