Elley Paguio
Saskatoon,Saskatchewan
Summary
Service professional with over 5 years of experience in healthcare cleaning, hospitality, and customer service. Proven track record in maintaining high cleanliness standards and supporting infection control in fast-paced environments. Demonstrates strong leadership and organizational skills, committed to safety and team efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Environmental Service Worker
Saskatchewan Health Authority
Saskatoon, SK
05.2020 - Current
- Maintained a high level of cleanliness in patient rooms, surgical suites, and public areas using approved protocols.
- Ensured infection prevention by sanitizing high-touch areas and managing medical waste safely.
- Trained new team members on proper procedures, improving cleaning consistency and reducing onboarding time.
- Proactively managed supply inventory to prevent shortages, especially during pandemic peaks.
Crew Leader
Tim Hortons
Saskatoon, SK
03.2019 - 05.2020
- Led daily operations, assigned crew roles, and resolved service issues during peak business hours.
- Maintained cleanliness and organized inventory, ensuring seamless customer service delivery.
- Mentored new team members to improve service speed and consistency across shifts.
- Improved team communication, reducing customer wait times and enhancing shift productivity.
Housekeeping Attendant
Best Western
Saskatoon, SK
07.2019 - 09.2019
- Cleaned guest rooms and public areas, following hotel hygiene standards and schedules.
- Replenished amenities and supplies efficiently, contributing to readiness and guest satisfaction.
- Implemented a room-check system that improved cleanliness scores in guest feedback.
- Quickly responded to guest requests, enhancing the overall guest experience.
Crew Trainer
McDonald's
Saskatoon, SK
08.2018 - 04.2019
- Trained new staff on front counter, kitchen, and cleaning procedures to company standards.
- Maintained service quality by coaching during high-volume periods and ensuring procedures were followed.
- Increased retention by providing feedback and support to new hires.
- Modeled service and speed expectations to help new staff reach performance targets.
Cashier / Sales Associate
7-Eleven
Saskatoon, SK
05.2018 - 06.2018
- Handled customer transactions, operated the POS system, and promoted daily store specials.
- Maintained a clean, organized, and well-stocked work area for smooth shift transitions.
- Increased sales by upselling promotional items.
- Ensured shift-end accuracy by balancing tills and preparing for the next day.
Cashier / Sales Associate
Retail Store
Manila, Philippines
06.2013 - 04.2016
- Assisted customers with purchases, handled transactions, and maintained a clean checkout area.
- Helped organize displays and restocked inventory to support smooth daily store operations.
- Contributed to improved store presentation through consistent upkeep.
- Provided friendly and efficient service, building repeat customer loyalty.
Education
High School Diploma -
Bethlehem Catholic High School
Saskatoon, SK01.2019
Escuela De Sto. Rosario
Rosario, AR01.2016
Pasig City Science High School
Manila, Philippines01.2015
Skills
- Healthcare cleaning and infection control
- Hospitality and housekeeping operations
- Team leadership and training
- Customer service and conflict resolution
- Inventory management and stock control
- POS systems and cash handling
- Time management and prioritization
Certification
- FoodSafe Level 1, 11/01/16
- Serving It Right, 01/01/18
- Personal and Professional Development Skills Certificate 09/01/25
Timeline
Environmental Service Worker
Saskatchewan Health Authority
05.2020 - Current
Housekeeping Attendant
Best Western
07.2019 - 09.2019
Crew Leader
Tim Hortons
03.2019 - 05.2020
Crew Trainer
McDonald's
08.2018 - 04.2019
Cashier / Sales Associate
7-Eleven
05.2018 - 06.2018
Cashier / Sales Associate
Retail Store
06.2013 - 04.2016
High School Diploma -
Bethlehem Catholic High School
Escuela De Sto. Rosario
Pasig City Science High School
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